Abraham McCormick

• Coached clients and team members to become effective RTE’s, scrum masters, product owners and agile team members
• Senior Agile Coach using SAFe, Lean-Agile and large scale transformations
• Minimum class size 28 students
• Facilitated preparation & readiness for ART & team ceremonies: PI Planning, Stand-Ups, Sprint Planning, Sprint Retrospectives, System Demos and Inspect & Adapt
• Maintained all artifacts including product backlogs, decisions and blockers
• Coached and guided organization using agile and lean principles
• Implemented processes & tools that encourage continuous improvement
• IT infrastructure and data integrity
• Facilitated ARTs’ and teams toward goals and continuous improving quality, predictability, flow and velocity
• Created metrics to provide relevant feedback on velocity, quality and status
• Supported product managers & product owners to manage the backlog and increase team velocity
• Eliminated impediments and resolved dependencies
• Enabled teams to self-organize, self-manage and deliver value using lean-agile practices
• Leveraged big data integrity and accuracy to inform decision making
• Excellent verbal and written communication skills
• Problem solving and interpersonal skills.
• Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
• Introduced standardized training for cohesive learning environments.

• Senior Agile Coach for Cigna Healthcare
• Proficient in Lean Portfolio Management with Strategic Themes
• Supervised multiple ARTs
• Facilitated presentations for continuous learning and improvement
• Developed Lean Business Case in the Opportunity Canvas using Pathfinder
• Facilitated workshops for Decomposition of Scope and Value
• Business agility and business acumen
• Coached TPO’s, BPO’s, Scrum Masters and Delivery Managers
• Minimum class size 36 students
• Trained the organization on SAFe Agile Framework and Lean Agile Principles
• Developed multiple years Roadmap for products and Value Streams
• Developed and implemented Kanban boards for teams
• Developed and implemented Program Kanban boards for ARTs
• Strategized PI Planning meetings for portfolio and program epics
• Leveraged metrics using Cumulative Flow Diagram using Tableau and JIRA and JIRA Align
• Facilitated enterprise coaching and teaching presentations
• Strategized business acumen and agility.
• Implemented new training courses after assessing corporate data and identifying employee weaknesses.

• Minimum class size 32 students
• SAFe Lean-Agile Transformation Coach for Hewlett-Packard
• Taught SAFe 5.1 for PO/PM
• Taught SAFe 5.1 for Scrum Masters
• Facilitated SAFe for Teams Workshops
• Facilitated SAFe PO/PM Workshops
• Trained Development Teams members on SAFe Framework
• Facilitated SAFe Iteration and Planning Workshops
• Developed a SAFe PI Planning and Features Workshop
• Facilitated remote training for SAFe classes and workshops
• Practiced Business acumen and agility
• Implemented change management.
• Facilitated team building activities and workshops to improve communication, collaboration and productivity.

• Agile Coach/Lean Portfolio Manager for Emergent Holdings/Advantasure
• Health Care Information Technology Agile Coach for Emergent Holdings/Advantasure
• Completed HIPAA Compliance Certification
• Leveraged Kanban, Scrum and SAFe Agile Framework
• Supervised JIRA integration and migration tools
• Managed 2 portfolios
• Developed organization chart for resources allocation
• JIRA administrator for Visiant and Tesselate
• Populated team and program level features and user stories in JIRA
• Developed portfolio and program level features for the enterprise
• Strategized products and services to run and grow the business
• Developed portfolio roadmap planning and implementation
• Portfolio and program level JIRA administration
• Fostered product support for risk adjustment quality and admin services.

• Agile Coach and Trainer for T-Mobile and ProKarma
• Agile Release Train Engineer for XCI-JV Project
• Developed KPI metrics to track and show progress toward delivering value
• Directed operational and development value streams
• Coordinated Pre-PI Planning meetings with stakeholders
• Facilitated and coordinated PI Planning for XCI-JV Project
• Synchronized and aligned multiple agile release trains in the XCI JV project
• Facilitated Scrum of Scrums, PO Sync, and ART Sync
• Facilitated Systems and Solutions Demos
• Helped develop the solution, roadmap, vision and metrics for the project deliverables
• Facilitated training sessions with team members on using Kanban methodology
• Collaborated and synchronized AT&T, Sprint, T-Mobile and Verizon to the XCI-JV project
• Worked with the Mid-Premium and Mid-Standard teams for the joint venture project
• Facilitated workshops with product managers and system architects to define features
• Facilitated workshops with solution managers to define capabilities
• Facilitated workshops with product managers on writing features and acceptance criteria
• Taught SAFe 4.6 classes for managers and executives
• Taught SAFe 4.6 classes for development teams
• Taught SAFe 4.6 classes for product owners/product managers
• Taught SAFe 4.6 classes for Scrum Masters
• Trained 110 students and coached over 80 team members
• Continuous improvements through Inspect and Adapt workshops
• Facilitated Innovation and Planning Workshops and the Lean Agile Center of Excellence
• Helped improve team overall performance to meet PI Objectives
• Ensured program synchronization, collaboration and transparency
• Utilized JIRA align for strategic planning and coordination.
• Created and implemented innovative strategies to engage clients in coaching journey.
• Provided guidance to clients in overcoming challenges and identifying opportunities.
• Facilitated group coaching sessions and provided individual coaching support.
• Developed and delivered effective and engaging coaching sessions to improve performance.
• Utilized various coaching models and techniques to maximize client success.

• SAFe SPC 4 Agile Coach and Trainer for IBM/BOEING
• Agile Release Train Engineer
• Coached and Trained SAFe Agile teams
• Coached and Trained SAFe Agile Leaders
• Coached and Trained SAFe Agile PO/PM
• Coached and Trained SAFe Agile Scrum Masters
• Taught SAFe 4.5 for Scrum Masters class
• Taught SAFe 4.5 for Teams class
• Taught SAFe 4.5 for PO/PM class
• Taught SAFe 4.5 for Leading SAFe class
• Coached Quality Management across the BOEING Enterprise for 2 CES Project using SAFe Best Practices and Methodologies.
• Facilitated team building activities and workshops to improve communication, collaboration and productivity.

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• Provided Lean-Agile Coaching and Training for Windstream Communications
• IT infrastructure, data integrity and data migration
• Led Lean-Agile Transformation using SAFe methodologies and practices
• Enterprise level coaching at Portfolio and Program level
• Agile Release Train Engineer for several ART’s
• Facilitated PI Planning meeting, Scrum of Scrums meetings, Inspect and Adapt workshops
• Supervised Data Integration and Migration project
• Facilitated PO Sync meetings, Systems Demo, PI Demo, PI Retrospective meetings
• Managed 3 agile teams, 1 waterfall team and 1 kanban team
• Facilitated Scrums of Scrum meetings
• Developed Weekly Executive Status Reports
• Taught SAFe Scrum Master, SAFe for Teams, SAFe PO/PM and Leading SAFE certification class
• Coached and trained multiple Agile teams
• Coached and trained Agile methodology and principles to Product Owners and DevOps Teams
• Developed an Agile community at the company to promote Agile and Scrum methodology
• Developed an Agile Community of Practice
• Supervised projects with a budget over a $3,000,000 USD
• Removed organizational impediments for scrum team to complete program and sprint objectives
• Drove product vision from conception to deployment in enterprise environment
• Completed Legacy to NGMSS NextGen migration project and Ethernet conversion project
• Completed Earthlink delegation and inventory migration project
• Completed Data Virtualization Unified View project
• Populated team and program level features and user stories in JIRA
• Created and updated documentation in Confluence.
• Assisted clients in setting and achieving personal and professional goals
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Implemented new training courses after assessing corporate data and identifying employee weaknesses.

• Coach team and leaders on Agile and Scrum methodologies
• Helped to clarify business requirements from the Product Manager and Product Owner
• Facilitated Scrum of Scrums meetings
• Supervised multiple Scrum teams of 7-10 people
• Facilitated daily standup meetings
• Facilitated sprint planning meetings with Scrum team and Product Owner
• Facilitated sprint review meetings and backlog refinement meetings
• Facilitated sprint retrospectives for lessons learned and continuous improvement
• Removed organizational impediments for scrum team to complete sprints
• Facilitator between product owner and development teams to assure sprint success
• Supervised project risk by continually monitoring factors that increased project risk and having stakeholders identify risk
• Supervised stakeholders’ expectation by continually communicating with stakeholders
• Saved company 35% in production costs by streamlining inventory tracking process
• Increased profits by 40% over two years period by creating online sales process
• Measured project work against the project management plan and making adjustments for future variance
• Evaluated the impact, identify options, to get project change request formally approved
• Verified customer buy-in of change request to assure customer satisfaction
• Formally closed out projects, updated lessons learned and gain customer sign-off of project deliverables.

• Top grossing campus nationwide during my tenure
• Doubled campus profitability in 3 years
• IT infrastructure
• Supervised over 40 Office, SRC and classroom renovation projects
• Supervised Student Resource Center and Classroom Renovation projects
• Supervised multiple IT and Telecommunication projects at multiple locations in Southern California
• Supervised IT deployment projects Student Resource Center and Smart Classrooms
• Supervised IT projects for University of Phoenix Southern California campuses
• Supervised projects with a budget of over a $5,000,000 US
• Supervised project constraints to successfully bring project within scope, budget, and schedule
• Ensured quality and customer satisfaction by communicating with stakeholders
• Managed project risk, scope, time, quality, cost, resources and customer satisfaction
• Supervised co-located and virtual project teams
• Integrated VoIP telecommunication projects using Cisco and Avaya technology
• Integrated Cisco routers in cloud-based storage and wireless technology
• Supervised NICE implementation project
• Strategized and Supervised wireless deployment and remote access VPN projects
• Strategized and Supervised integration projects for PC and Mac platforms
• Supervised and coordinated campus systems integration projects
• Used SharePoint to show workflow progress to avoid duplication of completed tasks.
• Identified plans and resources required to meet project goals and objectives.
• Planned, designed, and scheduled phases for large projects.
• Sourced, vetted and managed vendors needed to accomplish project goals.
• Mentored new hires, resulting in stronger staff development and increased productivity
• Achieved project deadlines by coordinating with contractors to manage performance.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Provided detailed project status updates to stakeholders and executive management.