Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Abraham Mendoza

Louisville,KY

Summary

2018 Kentucky Christian University graduate. Majored in Business Administration. Bilingual and fluent in Spanish. Computer compatible, certified in Microsoft Excel/Power point. I am a self contracted landscaping business entrepreneur. I bring strong qualities in team leadership, planning and organizational skills built over the course of a successful career. I am a diligent worker with exceptional management abilities with results-driven approach who strives to go above and beyond to meet expectations.

Overview

10
10
years of professional experience

Work History

Area Workforce Supervisor

United Parcel Service, UPS
Louisville, KY
01.2022 - Current
  • Plan operations to meet established schedules, factoring in order demands and business forecasts.
  • Supervise five location managers and manage assets, maintaining contractual, compliance and reporting requirements for all areas and assets.
  • Collaborate with technical and administrative teams to develop and implement successful corrective plans.
  • Write production reports to help senior leadership make accurate operational plans and decisions.
  • Maximize resource utilization and achieve production targets by managing day-to-day usage of department resources.
  • Conduct training sessions to educate employees on best practices and procedures to increase profitability.
  • Hire on exceptional candidates to boost team productivity and operational efficiency.
  • Direct workforce planning, customer retention and customer service management for multiple locations.
  • Dedicated to expanding client bases by building lasting relationships.

Manager

Spirit Logistics
Louisville, KY
02.2021 - 12.2022
  • Maintained relationships with customers and suppliers through account development.
  • Reviewd performance data to monitor and measure productivity, goal progress and activity levels.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Approved regular payroll submissions for employees.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Established workflow processes, monitor daily productivity and implement modifications to improve overall performance of personnel.

Sales Lead Generator

Dauenhauer Plumbing Inc.
Louisville, GA
11.2020 - 01.2021
  • HVAC knowledge
  • Presented professional image consistent with company's brand values.
  • Developed, maintained and utilized diverse client base.
  • Informed customers of promotions to increase sales productivity and volume.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Team Lead

MasterBrand Cabinets
Louisville, KY
01.2019 - 10.2020
  • Trained team members to achieve productivity, accuracy and commitment to friendly service and environment.
  • Demonstrated knowledge on companies mission/goals to employees in reaching objectives aligned with company core values.
  • Evaluated employee skills and knowledge regularly, providing hands-on training and mentoring to individuals with lagging skills.
  • Enhanced operational success through effective staffing, strong training, adherence to safety regulations and well-timed customer service.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Public speaking among a group of 40. Translated from English to Spanish on a daily basis.

Logistics Coordinator

Dynacraft
Louisville, KY
06.2018 - 12.2019
  • Coordinated staffing related to employment, compensation, labor relations and employee attendance.
  • Developed revisions to systems and procedures by evaluating operational practices and identifying improvement opportunities.
  • Resolved employment-related disputes through proactive communication.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Prepared, calibrated and monitored production machinery to maintain optimal production levels and consistently achieve daily targets.
  • Maintained warehouse 5S up to standard with company requirements.
  • SAP
  • Public speaking

Owner

Mendoza’s Mowing And Mulching
Louisville , KY
06.2018 - Current
  • Maintain landscapes by mulching, weeding and edging properties in a timely fashion.
  • Operate lawn equipment and tools such as zero turn mowers, edgers and gas blowers.
  • Schedule dates/times accurately to maintain customer satisfaction.
  • Review plans and designs to verify completeness of grounds work.
  • Over 10 properties managed monthly and growing.

Education

BBA - Business Administration

Kentucky Christian University
Grayson, KY
05.2018

High School Diploma -

Fairdale High School
Fairdale, KY
05.2014

Skills

  • Bilingual (Spanish)
  • Business oriented
  • Strong Communication skills
  • Leadership mentality
  • Microsoft Office Excel & PowerPoint
  • Computer compatible
  • Logistics
  • Strategic planning and analysis
  • Staff Management

Affiliations

  • LinkedIn

Timeline

Area Workforce Supervisor

United Parcel Service, UPS
01.2022 - Current

Manager

Spirit Logistics
02.2021 - 12.2022

Sales Lead Generator

Dauenhauer Plumbing Inc.
11.2020 - 01.2021

Team Lead

MasterBrand Cabinets
01.2019 - 10.2020

Logistics Coordinator

Dynacraft
06.2018 - 12.2019

Owner

Mendoza’s Mowing And Mulching
06.2018 - Current

BBA - Business Administration

Kentucky Christian University

High School Diploma -

Fairdale High School

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Abraham Mendoza