Abraham Oranday

• Entered data, generated reports, and produced tracking documents.
• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
• Gathered and organized materials to support operations.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
• Assisted in recruitment efforts by coordinating interviews and managing onboarding activities for new hires.
• Implemented digital filing system, drastically reducing retrieval times and improving document organization.
• Improved project outcomes with meticulous attention to detail in planning phases, ensuring all requirements were met ahead of deadlines.
• Experience in counting in and out products while setting up/tearing down displays in a timely manner.
• Truck/Trailer organization of products experience.

• Answered questions and assisted customers with item selection and location.
• Met sales goals by offering excellent customer service.
• Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
• Set up displays and signage to attract customers and boost sales.
• Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
• Coordinated with cross-functional teams to ensure product availability for key sales periods.
• Facilitated training sessions for new hires on vendor management best practices.
• Initiated sustainability practices in procurement processes, aligning with company's environmental goals.
• Improved client satisfaction by quickly addressing and resolving service issues.

• Managed logistics for multiple tours.

• Handled planning and execution at venues ranging from 500 to 22,000 capacities.

• Provided exceptional support to customers consistently for a decade.

• Consistently breaking records for tour sales.

• Cultivated extensive network of industry professionals across numerous states for event coordination.

• Assisted in managing crew and artists ensuring quick-effective operations without compromising quality or safety.
• Preplanned daily activities to drive crew productivity to meet job schedule.
• Troubleshot equipment malfunctions, coordinating repairs swiftly to minimize disruption to production saftey.
• Collaborated with the Production Supervisor, providing support in decision-making and problem-solving tasks.
• Contributed to strategic planning initiatives, offering input based on practical experience and understanding of production processes.
• Participated in quality assurance initiatives, ensuring adherence to industry standards and customer requirements throughout the production process.

Customer service and up sale experience. (10+ years)

High profile security duties. (10+ years)