Abraham Osei Jr
Uniondale,NY
Summary
I am a detail-oriented cybersecurity professional that recently completed the Google Cybersecurity Certificate, a rigorous, skill based program that covers key cybersecurity knowledge and skills. I am also a recent graduate from Adelphi University's cybersecurity professional program. The program lasted a long six months that was intense and challenging. We covered areas in Linux system administration, networking, info security, ethical hacking, scanning, exploitation, and ended with a Capstone Project. All work was hands-on and perfectly mirrored real life scenarios. I am currently preparing to take the Comptia A+, Network, and Security certifications and currently pursuing entry level IT roles. My number 1 goal is to establish a solid, rewarding career in cybersecurity as either an analyst or engineer in the next couple of years.
Overview
12
12
years of professional experience
1
1
Certification
Work History
NDT Technician I
Skytesting Inc
Westbury, NY
05.2022 - Current
- Communicated and coordinated with clients and internal project teams throughout implementation, reporting and following up on NDT processes.
- Made radiographic images to detect flaws in objects, supporting repairs without increasing damage.
- Reviewed testing procedures on regular basis to verify compliance of each step with safety standards and regulations.
- Selected, calibrated and operated equipment used in non-destructive testing of products and materials.
Field Specialist/Service Technician/Help Desk Technician
Peloton Interactive Inc.
Port Washington, NY
11.2020 - 05.2022
- Performed on-site installation, routine maintenance and minor repairs to systems.
- Delivered outstanding customer service on field visits to meet corporate guidelines.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Created new accounts, reset passwords and configured access to servers and file management software for users.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
Customer Service Representative/Visual Merchandiser
Target
Westbury, NY
10.2015 - 08.2019
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Placed prices and descriptive signage to enhance displays and promote items.
- Created presentation of merchandise to engage customers and help stimulate sales activity.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Mail Carrier
USPS
Massapequa, NY
10.2013 - 10.2015
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Delivered mail to residents and business within assigned area.
- Scanned labels on letters or parcels to confirm receipt.
Consultant
Power Home Remodeling
Jericho, NY
06.2012 - 10.2013
- Participated in training and managing new hires to bring new team members up to speed.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained positive working relationship with fellow staff and management.
- Scheduled potential clients with free estimates on roof and windows
Certified Nursing Assistant
meadowbrook care center
Merrick, NY
06.2011 - 06.2012
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
Education
Google Cybersecurity Certificate
Coursera
07.2023
Cybersecurity
Adelphi University
Garden City, NY03.2023
Computer And Information Sciences
Nassau Community College
Garden City, NYSkills
- Threats, risk, and vulnerabilities
- Incident response
- Security frameworks and controls
- Security hardening
- Linux command line
- SQL
- SIEM tools
- Ticketing System (Zendesk)
- Python
- User and group management
- Filesystem permissions
- Disk Management
- DNS and DHCP
- TCP/IP model
- CIA triad
- Cryptography
- Ethical Hacking
- Windows
- MacOS
- MS Office tools
- Attention to detail
- Communication
- Problem-Solving
- Research
Certification
- Google Cybersecurity Certificate, Coursera - 2023
- Cybersecurity, Adelphi University - 2023
- Comptia A+ (in progress)
- Comptia Network+ (in progress)
- Comptia Security+ (in progress)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
NDT Technician I
Skytesting Inc
05.2022 - Current
Field Specialist/Service Technician/Help Desk Technician
Peloton Interactive Inc.
11.2020 - 05.2022
Customer Service Representative/Visual Merchandiser
Target
10.2015 - 08.2019
Mail Carrier
USPS
10.2013 - 10.2015
Consultant
Power Home Remodeling
06.2012 - 10.2013
Certified Nursing Assistant
meadowbrook care center
06.2011 - 06.2012
Google Cybersecurity Certificate
Coursera
Cybersecurity
Adelphi University
Computer And Information Sciences
Nassau Community College