Summary
Overview
Work History
Skills
Timeline
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Amanda Leeper

GLENDORA,CA

Summary

A dynamic and hard working sales and operations professional whom is growth-minded and entrepreneurial in spirit. An individual who has a proven ability to thrive under pressure in fast-paced environments whilst providing superb organizational skill and customer service etiquette. A highly capable individual who can demonstrate professionalism working independently or collectively in a team setting.

Overview

9
9
years of professional experience

Work History

Sales Account Manager/Warehouse Inventory Manager

Amity Home Care
Azusa, CA
11.2023 - 07.2024
  • Developed and maintained relationships with key accounts to ensure customer satisfaction.
  • Conducted market research to identify potential customers.
  • Addressed customer questions and concerns regarding products, prices and availability.
  • Analyzed data and developed strategies to increase revenue from existing accounts.
  • Maintained accurate records of all customer interactions in CRM system.
  • Developed and implemented efficient inventory control processes to accurately track stock.
  • Conducted regular audits to identify discrepancies between physical and system data.
  • Analyzed sales trends and customer orders to determine accurate stocking levels.
  • Planned and implemented an efficient warehousing system for easier access to inventory.

Sales Account Manager

AARDVARK
La Verne, CA
11.2021 - 02.2023
  • Managed a portfolio of over 100 accounts.
  • Built trusted relationships with new and current accounts.
  • Addressed questions and concerns regarding products, prices, and availability.
  • Delivered performance updates and composed monthly sales reports.
  • Prepared sales quotes for existing and potential accounts.
  • Contacted current and potential clients to promote products and services.
  • Communicated with customers to understand needs, recommend products, and solve after-sale issues.
  • Attended trade shows and helped organize events.
  • Conducted product demonstrations for existing and potential customers.
  • Met with other account managers on a weekly basis to analyze and review all sales data.

HR/ Operations Manager

Pier One Imports
West Covina, CA
06.2015 - 11.2020
  • Served as a liaison between management and employees to resolve disputes or grievances quickly.
  • Created comprehensive onboarding programs for staff and leadership.
  • Researched and implemented health benefit packages.
  • Encouraged open communications, promoting positive and pro-employee work environment.
  • Oversaw employee vacation, sick time and benefits.
  • Disciplinary actions initiated as necessary to maintain performance standards.
  • Improved morale and communication by creating employee recognition and team building rewards activities.
  • Ensured compliance with all federal, state, and local regulations related to human resources.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.

Skills

  • Adobe Photoshop
  • MS Office
  • Knowledge of MRP Systems
  • Powerpoint
  • Red Ant
  • Excel
  • CRM
  • Strong lead development skills
  • Strategic account development
  • Strong interpersonal skills

Timeline

Sales Account Manager/Warehouse Inventory Manager

Amity Home Care
11.2023 - 07.2024

Sales Account Manager

AARDVARK
11.2021 - 02.2023

HR/ Operations Manager

Pier One Imports
06.2015 - 11.2020

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Amanda Leeper