Detail-oriented IT Technician with proven skills in technical support and problem-solving. Experienced in troubleshooting audio systems and configuring client technology, ensuring optimal performance in fast-paced environments.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Sound Board Operator
Radio Results Network
Escanaba, Michigan
11.2024 - Current
Operated sound board during live events and performances.
Adjusted audio levels for optimal sound quality.
Troubleshot audio equipment issues on-site during events.
Monitored sound feeds for clarity and consistency throughout events.
IT Technician
Endless Business Solutions
Escanaba, MI
05.2024 - Current
Installed and configured hardware and software for client systems.
Provided technical support to users via phone and in-person.
Maintained inventory of IT equipment and supplies accurately.
Collaborated with team members on IT projects effectively.
Team Captian
Escanaba Robotics Team
Escanaba, Michigan
09.2021 - Current
Led team meetings to coordinate project goals and timelines.
Mentored new members on robotics assembly techniques and safety protocols.
Facilitated communication between team members and mentors for project updates.
Organized practice sessions to enhance robot programming and functionality skills.
Education
High School Diploma -
Escanaba Public High School
Escanaba, MI
05-2026
Skills
Technical support
Team collaboration
Project management
Customer service
Critical thinking
IT project management
Peripheral repair
Peripheral maintenance
Hardware installation
Remote support
Server maintenance
Network troubleshooting
Certification
Pearson VUE Certification - Device Configuration and Management
Water Distribution Operator at City of Escanaba, Water/Wastewater DepartmentWater Distribution Operator at City of Escanaba, Water/Wastewater Department