Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Abraham Rios

Summary

Offering creative and dynamic presence, eager to develop in high-energy environment. Brings ability to quickly learn and adapt to theatrical techniques and special effects makeup. Ready to use and develop improvisational skills and performance techniques in any role.

Scare Actor with 4 seasons providing heart-stopping entertainment experiences for audiences in outdoor and indoor set venues. Background playing multiple roles in various functions involving close guest interaction in immersive situations. Excellent makeup and costume skills.

Professional performer with extensive experience in creating immersive, high-energy environments. Skilled in embodying diverse characters and maintaining high levels of engagement with guests. Known for strong teamwork, adaptability, and consistent results. Proficient in physical acting, improvisation, and maintaining safety standards while ensuring unforgettable experience for all.

Overview

14
14
years of professional experience

Work History

Scareactor

Seaworld Orlando
09.2024 - 11.2024
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.
  • Enhanced guest experience by embodying various scare roles and maintaining character throughout performances.
  • Utilized improvisational techniques when interacting with guests, creating a unique experience for each visitor.
  • Contributed to marketing initiatives by participating in promotional photo shoots and videos showcasing the attraction''s highlights.

Assignor

Disney
08.2021 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Organized and detail-oriented with a strong work ethic.

Attraction Attendant Trainer

Universal Orlando Resort
10.2018 - 07.2021
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.
  • Coached employees on best practices, providing constructive feedback to support their professional growth.
  • Delivered informative presentations about attractions, enhancing the visitor experience through education and entertainment.
  • Participated in performance evaluations, seeking opportunities for continuous improvement in both personal development and attraction operations.
  • Conducted regular inspections of attractions to ensure compliance with safety guidelines and regulations.
  • Participated in ongoing training programs to stay updated on industry standards, new attractions, and company policies.
  • Maintained a clean and safe environment for guests by performing routine safety checks and cleaning tasks.
  • Provided exceptional customer service, resolving guest issues promptly and professionally.
  • Ensured timely completion of daily opening and closing procedures while adhering to company guidelines.
  • Assisted with the operations of various attractions, ensuring their smooth functioning and minimizing downtime.
  • Enhanced guest satisfaction by providing friendly and efficient service at all times.
  • Maintained accurate records of attraction statistics and visitor feedback, utilizing the data to inform future improvements or adjustments.
  • Managed crowd control effectively, ensuring a pleasant experience for all guests visiting the attraction.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.

Host

Outback Steakhouse
01.2016 - 08.2018
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
  • Streamlined check-in processes, reducing wait times for guests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Completed daily side work and opening and closing duties without fail.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.

Usher

Cobb Plaza Cinema Cafe
02.2014 - 11.2016
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Directed ticket holders to seats and facility locations.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Maintained professional demeanor to represent venue and create positive impression.
  • Maintained a safe and clean environment for patrons by performing regular facility checks and resolving any issues promptly.
  • Handled crowd control to maintain order and prevent overcrowding.
  • Sold admission, processed payments, and issued tickets.
  • Collaborated with other ushers to facilitate smooth transitions between performances and intermissions.
  • Reported maintenance or equipment issues for fast resolution to minimize downtime.

Master Sandwich Artist/trainer

Subway
08.2012 - 01.2014
  • Assisted in the development of store-wide initiatives that aimed at increasing customer satisfaction levels, such as implementing new menu items or improving overall ambiance.
  • Demonstrated excellent product knowledge in order to answer customer inquiries about ingredients, nutritional information, and potential allergens.
  • Collaborated with team members to optimize workflow, leading to reduced wait times for customers.
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality sandwiches according to specific requests.
  • Streamlined sandwich assembly process for increased speed and accuracy, ensuring timely service for customers.
  • Maintained a clean and organized work area, adhering to food safety regulations and promoting a positive environment.
  • Handled catering orders effectively from start to finish, including taking requests, coordinating with kitchen staff, packaging items securely, and ensuring timely delivery or pickup by clients.
  • Trained new employees on sandwich preparation techniques and company policies, contributing to the overall success of the team.
  • Greeted guests, promoted specials, and took orders.
  • Kept workplace clean and organized in line with restaurant policies.
  • Restocked and rotated stock in display case to mitigate stock loss.
  • Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Accurately operated cash register to process customer payments.

Scareactor

Universal Orlando Resort
09.2010 - 10.2012
  • Maintained high energy levels throughout long shifts, ensuring consistency in scare intensity from start to finish.
  • Participated in regular evaluations with supervisors, implementing feedback for continuous growth as an actor within the company.
  • Researched character types and delivered appropriate voice, gesture and physical presentation.
  • Improvised character presentation and conversations with guests to provide immersive experience.
  • Demonstrates fine timing on actions and verbalizations to achieve maximum effect in concert with set and other actors.
  • Acted as an ambassador for the company at public events, representing the brand with professionalism and enthusiasm.
  • Made quick adjustments to characters on stage.
  • Utilized physical and vocal techniques to portray characters on stage.
  • Promoted safety for both actors and guests by adhering to all guidelines and protocols during performances.
  • Worked with various special effects, fog, strobes and loud sounds.
  • Teamed on clean up of set and location at end of performance to prepare for next performance.

Education

High School Diploma -

Northstar High School
Orlando, FL
05-2010

Skills

  • Emotional control
  • Body language
  • Stamina maintenance
  • Facial expressions
  • Improv acting
  • Audience engagement
  • Timing and pacing
  • Character development
  • Voice manipulation
  • Physical endurance
  • Creative thinking
  • Team building and leadership

Accomplishments

  • Achieved the scareactor of the year and week by consistently improving my performance with accuracy and efficiency.
  • Achieved employee of the month through effectively helping with load times during peak season

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Scareactor

Seaworld Orlando
09.2024 - 11.2024

Assignor

Disney
08.2021 - 10.2023

Attraction Attendant Trainer

Universal Orlando Resort
10.2018 - 07.2021

Host

Outback Steakhouse
01.2016 - 08.2018

Usher

Cobb Plaza Cinema Cafe
02.2014 - 11.2016

Master Sandwich Artist/trainer

Subway
08.2012 - 01.2014

Scareactor

Universal Orlando Resort
09.2010 - 10.2012

High School Diploma -

Northstar High School

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Abraham Rios