Abraham Romero

Results-driven telecommunications sales professional recognized as a top producer in Wisconsin, demonstrating exceptional sales acumen and client relationship management. Proven ability to exceed targets through strategic planning and effective communication skills. Equipped with a deep understanding of market trends and customer needs, aiming to leverage expertise in driving revenue growth within a dynamic sales environment.

Entry Level Front End Programming role

• Managed a team of 6 mechanics, led all aspects of the hiring process, and developed the store from being dead last in the state to #2 in Wisconsin (tires and repair sales).
• Conducted negotiations with vendors to secure pricing parts for the vehicle repairs and getting the customer to agree to the work.
• Established positive rapport with customers to determine needs and sell high-quality mechanic work.
• Used skills in upselling to regularly exceed sales targets.
• Worked as part of a team to ensure orders were delivered accurately and efficiently.
• Built rapport with customers to recommend new items and encourage customers to make regular visits and purchases.
• Restocked shelves, prepared for sales, and organized sales floor.
• Ranked Top 160 out of 3,500 colleagues for Retention Specialist for over a year straight.
• Coordinated with cross-functional teams to identify process gaps and develop solutions, resulting in customer satisfaction, upsells, and higher company revenue.
• Worked directly with the Marketing team to implement new and strategic ways of adding new business with current customers.
• Directed visitors to their desired vehicle and answered various product questions.
• Gained strong foundation in client relations.
• Demonstrated new and improved product features to customers.
• Learned the sales process and the ability to close customers.
• Dealt with financing and how the banking systems worked within a dealership setting.
• Became a Business Development Manager before the company was bought out.
• Over 50 outbound calls done every day and follow-up calls as part of my morning routine.
• Also learning JavaScript and jQuery.
• Know how to use multiple websites for information purposes and finding the answers needed when I'm stuck.
• Stackoverflow.co, css-tricks.com, w3schools.com, basic knowledge of Github.com.