Abraham Sanfo
Upper Marlboro,MD
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
30
30
years of professional experience
Work History
Market Specialist
Nespresso -USA / P+
04.2016 - Current
- Increased market share by developing and implementing targeted marketing strategies.
- Enhanced brand awareness through the creation and execution of innovative advertising campaigns.
- Boosted sales revenue with effective product positioning and pricing strategies.
- Conducted thorough market research, identifying key trends and customer needs to inform business decisions.
- Developed strong relationships with key industry influencers, resulting in increased brand visibility.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
- Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
- Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
- Developed and maintained strong relationships with vendors, negotiating preferential pricing and delivery terms to optimize supply chain efficiency while maintaining quality standards across the district.
- Exceeded sales targets with well-developed sales strategy and empowering team coaching.
Regional District Manager
CASIO- USA
06.2011 - 04.2016
- Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
- Exceeded annual sales targets through strategic planning, territory optimization, and customer relationship building.
- Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
- Implemented innovative marketing campaigns, resulting in increased brand visibility and customer engagement.
- Delivered timely reports on sales activities to senior leadership for informed decision-making processes.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Introduced cost-saving initiatives to reduce losses and increase profit margin.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
District Manager
Marvelous Markets
12.2005 - 06.2011
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
- Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
- Implemented risk-management protocols for loss prevention, leading to a consistent decrease in shrinkage rates across the district.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Store Manager
Shoppers Food Warehouse
03.2002 - 11.2005
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
Store Manager
Sutton Place Gourmet
05.1996 - 03.2002
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Store Manager
Baskin Robbins Ice Cream Catering
07.1994 - 04.1996
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Associate of Arts -
College De LaSalle
France06.1988
Skills
- Operations Oversight
- Workforce Development
- Profitability Optimization
- Financial Management
- Strategic Planning
- Budget Management
- Multi-Unit Management
- Business Development
- Staff Recruiting
- Territory Management
- Operations Management
- Decision-Making
- Customer Service
Languages
French
Full Professional
Timeline
Market Specialist
Nespresso -USA / P+
04.2016 - Current
Regional District Manager
CASIO- USA
06.2011 - 04.2016
District Manager
Marvelous Markets
12.2005 - 06.2011
Store Manager
Shoppers Food Warehouse
03.2002 - 11.2005
Store Manager
Sutton Place Gourmet
05.1996 - 03.2002
Store Manager
Baskin Robbins Ice Cream Catering
07.1994 - 04.1996
Associate of Arts -
College De LaSalle