Abraham Serrano
Military Truck Driver
Marine Corps Base Camp Lejeune,NC
Summary
Hardworking Motor Transport Operator offering 4 years of industry experience and clean drivers / motor transportation license. Accustomed to effectively managing safe and efficient loading, unloading and transport of valuable cargo over different terrains and conditions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Biometric technician position. Ready to help team achieve company goals. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
6
6
years of professional experience
Work History
Motor Transport Operator
USMC Camp Lejuene
Marine Corps Base Camp Lejeune, NC
03.2019 - Current
- Inspected vehicles and completed daily maintenance actions.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Reported defects, damage and accidents to proper personnel.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Oversaw handling and transportation of more than $10,000 in equipment while deployed to USS San Antonio.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Glass Handler
Manko Window Systems
Denver, CO
06.2017 - 02.2019
- Loaded and arranged glass and mirrors onto delivery trucks using suction cups to secure materials during crane transfer.
- Identified obstacles and used independent judgment to make decisions and solve problems.
Crew Trainer
McDonald's
Denver, CO
01.2016 - 05.2017
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Maintained current knowledge of all team position requirements.
- Mentored junior employees to improve performance, food safety and customer service.
- Developed and implemented updating training programs for 20 employees
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
Education
High School Diploma -
High Tech Early College
Denver, CO05.2018
Skills
- Adaptability and Flexibility
- Safety and Emergency Equipment
- Customer Accounts Management
- Corrective Actions
- Cargo Security
- Taking Inventory
- Motor Operations
- Crew Assistance
- Coaching and Mentoring
- Customer Service
Timeline
Motor Transport Operator
USMC Camp Lejuene
03.2019 - Current
Glass Handler
Manko Window Systems
06.2017 - 02.2019
Crew Trainer
McDonald's
01.2016 - 05.2017
High School Diploma -
High Tech Early College
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