Abraham Sillah
Hanover,MD
Summary
Dynamic professional with a proven track record in home and auto repair, demonstrated at Mr. Tire by maintaining relationships with over 300 customers and generating consistent monthly revenue. Skilled in production management and data analysis, adept at improving operational efficiencies, evidenced by a 40% increase in loading times. Holds a CLP permit and excels in digital literacy, showcasing a balanced blend of technical expertise and customer service excellence.
Overview
5
5
years of professional experience
Work History
Lawncare Maintenance Worker
TruGreen Lawn Care Service
Windsor Mill, MD
01.2023 - Current
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Applied fertilizers, herbicides and insecticides according to specifications.
- Conducted precise measurements to identify materials required for projects.
Forklift Operator
1st Team Staffing
Columbia, MD
09.2021 - 01.2023
- Worked alongside a team to maintain the daily functions of the warehouse
- Utilized multiple machines, particularly a ride-on pallet jack, for tasks.
- Handled processing and packaging of orders from warehouse stock regularly.
- Increased the speed of loading time for proper on-time deliveries by 40%
- Performed routine preventative maintenance on all work trucks and machines alongside a team, reducing machine issues or break-downs by 60%
Auto Technician
Mr. Tire
Burtonsville, MD
08.2019 - 09.2021
- Maintained relationships with over 300 customers.
- Performed routine maintenance on all vehicles such as oil change, filter changes, and more
- Ran diagnostics tests for vehicles
- Maintained a consistent monthly revenue of over 30,000 by recommending and informing customers with their needs
- Accelerated the number of customers seen daily by providing a quick, yet efficient means of handling customer needs, and by delegating tasks to different staff members.
Education
Diploma -
Springbrook High School
Silver Spring, MD06-2017
Automotive Technology -
Lincoln College of Technology
Columbia, MDSkills
- Home Repair Specialist
- Production Management
- Auto repair
- Data Analysis Using Excel
- Digital Literacy
- CLP holder
Timeline
Lawncare Maintenance Worker
TruGreen Lawn Care Service
01.2023 - Current
Forklift Operator
1st Team Staffing
09.2021 - 01.2023
Auto Technician
Mr. Tire
08.2019 - 09.2021
Diploma -
Springbrook High School
Automotive Technology -
Lincoln College of Technology
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