Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abraham Valdez

Antioch,CA

Summary

Dynamic and results-driven Product Store Manager at AutoZone with expertise in inventory management and exceptional customer service. Successfully organized promotional events that boosted product awareness and trained associates to enhance team performance. Passionate about creating positive shopping experiences while effectively handling cash and resolving customer concerns.

Overview

8
8
years of professional experience

Work History

Product Store Manager

AutoZone
Pittsburg, CA
07.2024 - Current
  • Planned special promotions or discounts based on market trends.
  • Resolved customer complaints in a timely manner.
  • Organized promotional events to increase product awareness.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Managed daily banking activities such as deposits and withdrawals.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Trained associates to teach daily tasks and procedures.
  • Delegated work to staff, setting priorities and goals.

Crew Member

Trader Joe's
Berkeley, CA
10.2019 - 06.2023
  • Informed customers about daily specials in an engaging manner.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Checked expiration dates on all products before serving them to customers.
  • Performed cashier duties by scanning products and receiving payment and giving back change.
  • Drove team success by quickly completing assigned tasks.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.

Concierge/Security Officer

Allied Universal Security Services
San Francisco, CA
09.2017 - 10.2019
  • Greeted customers and answered their inquiries regarding hotel services, amenities, and local attractions.
  • Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Responded to alarms and conducted investigations as required.
  • Completed incident reports to record security or loss prevention incidents.
  • Inspected parking lot to verify parking permits and ticketed or towed unauthorized vehicles.

Education

High School Diploma -

City Arts And Technology High School
06-2015

Some College (No Degree) -

San Francisco State University
San Francisco, CA

Some College (No Degree) -

City College of San Francisco
San Francisco, CA

Skills

  • Inventory management
  • Visual merchandising
  • Cash handling
  • Customer service
  • Employee training
  • Promotional planning

Languages

tagalog
Native/ Bilingual

Timeline

Product Store Manager

AutoZone
07.2024 - Current

Crew Member

Trader Joe's
10.2019 - 06.2023

Concierge/Security Officer

Allied Universal Security Services
09.2017 - 10.2019

High School Diploma -

City Arts And Technology High School

Some College (No Degree) -

San Francisco State University

Some College (No Degree) -

City College of San Francisco

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