Dedicated and Hardworking restaurant manager with several years overseeing high-traffic establishments. Talented at managing large, diverse teams of culinary and service personnel. Comfortable taking responsibility for everything from back-office operations to dining room performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Suspiro, Spanish & Peruvian Restaurant
San Jose, CA
01.2024 - Current
Analyzed financial data and prepared reports for senior management.
Prepared weekly schedules for staff members based on their availability.
Conducted regular performance evaluations for employees to ensure quality standards were maintained.
Implemented strategies designed to increase revenue through upselling techniques.
Analyzed current processes and identified areas of improvement for better efficiency in the inventory management process.
Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
General Manager
Left Bank Brasserie
San Jose, CA
02.2023 - 12.2023
Reduced financial discrepancies by managing P&L to remain under budget with on-time project completion.
Identified areas of improvement in order to maximize efficiency of operations.
Supervised day-of operations at private events including managing staff, troubleshooting any problems that may arise, arranging seating arrangements.
Prepared invoices and other documents required for payment processing
Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
General Manager
California Pizza Kitchen
Palo Alto, CA
03.2020 - 12.2022
In charge of the Full P&L of the restaurant
In charge of the busiest store in the region, (4.5 million per year)
Ran the best store in the region (10 stores in the region) all targets like ;(labor %, Food Cost%, budgets etc) were achieved during my time there
Helped my Regional manager with other GM's development
Supervised our food sales at the Stanford football stadium
Managed inventory levels and conducted corrective action planning to minimize long-term costs
Supervised employees through planning, assignments and direction
Trained employees on duties, policies and procedures
Guided management and supervisory staff to promote smooth operations
Created schedules and monitored payroll to remain within budget.
Food and Beverage Manager
Big Al's
Milpitas, CA
07.2018 - 02.2020
Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards
Developed and implemented budgets, met or exceeded sales targets, hired, trained and supervised over 60 team members and fulfilled dining needs and desires of patrons
Moved throughout dining and kitchen areas, visually monitored alignment with food quality and service standards and took relevant corrective actions
Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances
Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting
Performed data import, scanning or manual keying processes to verify invoice accuracy.
Kitchen Manager / Regional Culinary Coach
California Pizza Kitchen
Santa Clara, CA
02.2015 - 06.2018
Developed and implemented systems and strategies of professional development to manage, control, increase, and boost business success and maintain budget guidelines
Promoted professional skill development in guests experience and food quality to employees through effective training, management and motivation
Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences
Priced and ordered food products, kitchen equipment and food service supplies
Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits
Maximized food quality by closely monitoring shipments, preparation and food handling by team members
Responsible for the development, performance, motivation and training of Kitchen Managers at the regional levels.
New Restaurant Opening Trainer
California Pizza Kitchen
Santa Clara, CA
02.2005 - 01.2015
Opened multiple new locations in the west side of the country: LA, Las Vegas, Colorado, Northern California
Lead a team of opening trainers during new Restaurant openings
Helped with opening budgets and controlables
In charge of setting up new kitchens for successful opening operations
Helped at company level with creating operational systems like: ordering guides, station prep lists, line checks, training material, station schematics etc
Monitored training costs and prepared budget reports to justify expenditures
Supervised, evaluated or referred instructors to skill development classes
In charge of training all new cooks in all Stations at my home store.
Education
High School Diploma -
Quality High School
Mexico
01.2003
Skills
Budgeting
Recruitment and hiring
Training
Decision making
Point of Sale (POS) system operations
Problem solving
Meeting deadlines
Liquor, wine and food service
Sales techniques
Time management
Budgeting and cost control
Employee mentoring
Equipment operation and maintenance
Professional demeanor
Menu knowledge
Cultural competency
Flexible and adaptable
Computer application knowledge
Marketing and sales experience
Excellent customer service
Organizational skills
Inventory monitoring
Culinary arts background
Employee training
Guest and client satisfaction
High-volume dining
Multitasking and prioritization
Prior store management responsibilities
Team building
Food and beverage pairing
Food inspection
Food safety understanding
Inventory control
Food preparation techniques
Fluent in English & Spanish
Trained in food safety guidelines
Produce knowledge
Flexibility
Effective multi-tasker
Safe food handling
Wine, liquor and food service
Certification
CA ABC certification
Food ServSafe certification
AFS Proctor certification
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Restaurant Manager
Suspiro, Spanish & Peruvian Restaurant
01.2024 - Current
General Manager
Left Bank Brasserie
02.2023 - 12.2023
General Manager
California Pizza Kitchen
03.2020 - 12.2022
Food and Beverage Manager
Big Al's
07.2018 - 02.2020
Kitchen Manager / Regional Culinary Coach
California Pizza Kitchen
02.2015 - 06.2018
New Restaurant Opening Trainer
California Pizza Kitchen
02.2005 - 01.2015
High School Diploma -
Quality High School
CA ABC certification
Food ServSafe certification
AFS Proctor certification
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