Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Abraham Viera

Hyde Park ,New York

Summary

Dedicated and adaptable professional with extensive experience as a Bus Driver at Transdev Transportation. Recognized for exceptional customer service and problem-solving skills, ensuring passenger safety and satisfaction. Proven ability to maintain a clean driving record while effectively managing time and multitasking in fast-paced environments. Committed to upholding high safety standards and fostering teamwork.

Overview

19
19
years of professional experience

Work History

Dutchess County Public Transit

Bus Driver
Poughkeepsie, NY
01.2019 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.

Bus Operator

Transdev Transportation
Nassau, NY
09.2018 - 12.2018
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
  • Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
  • Accepted and processed fares.
  • Participated in ongoing training sessions to stay current on industry best practices and regulatory updates.
  • Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details, and baggage stowing.
  • Maintained full understanding of local roads and traffic patterns.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Performed regular bus inspections and checked brakes, steering and windshield wipers.

Truck Driver

Update Electric
The Bronx, NY
08.2016 - 08.2018
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.

Truck Driver

Midway Electric
The Bronx, NY
07.2006 - 08.2016
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.

Education

High School Diploma - Technology

Samuel Gompers
The Bronx, NY
06.2026

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Excellent communication
  • Calm under pressure
  • Active listening
  • Problem resolution
  • Verbal communication

Languages

English, Spanish
Native or Bilingual

Timeline

Dutchess County Public Transit

Bus Driver
01.2019 - Current

Bus Operator

Transdev Transportation
09.2018 - 12.2018

Truck Driver

Update Electric
08.2016 - 08.2018

Truck Driver

Midway Electric
07.2006 - 08.2016

High School Diploma - Technology

Samuel Gompers
Abraham Viera