Abraheem Amghyaib
Benghazi
Summary
Banking operations professional specializing in SWIFT administration and payments , with involvement in both national and international banking operations. Skilled in communicating with global financial institutions and supporting the establishment of correspondent banking relationships. Strong knowledge of SWIFT messaging, documentary credits, and guarantee letters, with a focus on compliance, accuracy, and efficient transaction processing.
Accomplished Operations Manager with proven success at Al-Hadaeq Hospital, enhancing operational excellence and client satisfaction through effective staff management and resource utilization. Skilled in market research, problem-solving, and multitasking, with exceptional time management abilities. Recognized for achieving significant improvements in patient care quality and financial performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager \Accounts Officer
Dwaee Company
04.2021 - 11.2021
- Managed customer relations, ensuring timely resolution of issues and high client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built and maintained long-lasting client relationships through consistent follow-ups and excellent service.
- Implemented systems and procedures to improve sales processes and operational efficiencies.
Banking Operation Head of SWIFT Department
Islamic Financial Bank (IFB)
12.2021 - Current
- Conducted SWIFT operations and settled the bank's internal accounts accurately and efficiently.
- Reported day-to-day closing balances for internal and external bank accounts.
- Coordinated operations with branch employees to streamline processes and improve interdepartmental collaboration.
- Performed day-to-day electronic clearing for customers and settled accounts with other banks.
- Communicated with international leading banks to establish and maintain correspondent banking relationships.
- Monitored the SWIFT system, collaborating with the IT Department to resolve technical issues.
- Generated SWIFT users, including LSO and RSO users, ensuring proper system access and security.
- Monitored and reviewed applications for CBL code linking.
- Applied and reviewed Letter of Credit (LC) applications in the LCR system.
CEO's Assistant \ Operation Manager
Al-Hadaeq Hospital
10.2022 - Current
- Organized and directed worker training programs, resolved personnel problems, hire new staff, and evaluate employee performance.
- Responsible for maintaining a positive client experience for all customers with daily mentoring and training of staff members.
- Responsible for all day-to-day aspects of the hospital ensuring that quality patient care and excellent client service are attained.
- Arranged for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
- Responsible for determining pricing structures for services offered.
- Calculated and submitted staff payroll on a monthly basis Responsible for all day-to-day activities within the hospital.
- Responsible for all hospital revenue and financial tracking, including weekly and monthly financial reports.
- Handled all client accounts including collection processes.
- Manage the hospital's Facebook page and create engaging content to attract new clients and build an online relationship with current clients.
- Collaborated and updated doctors and technicians on all patient cases. making sure clients see the level of quality in medically care by answering questions regarding patient health.
Education
MBAGM - Master of Business Administration in GM
Limkokwing University of Creative Technology
Cyberjaya, Malaysia 12.2020
BAF - Bachelor of Business (Hons) in Accounting
Limkokwing University of Creative Technology
Cyberjaya, Malaysia 12.2018
Skills
- Banking & Operations:
- SWIFT Payments & Administration
- Account Management
- Operational Excellence
- Resource Utilization
- Succession Planning
- Organizational Development
- Management & Leadership:
- Staff Management
- Multitasking
- Time Management
- Problem-Solving Aptitude
- Business & Marketing:
- Market Research
- Marketing and Advertising
Accomplishments
- Achieved Testing for the Temenos T24 by completing Current account & Guarantee Letter with accuracy.
- Successfully tested the Temenos T24 system by completing Guarantee Letters with high accuracy and efficiency.
- Collaborated with the Current Accounts Department in developing and improving account procedures for customers of IFB Bank.
- Participated in employee rotation programs across different bank departments to expand efficiency, knowledge, and practical experience, supporting organizational development.
- Served as a committee member for the implementation of the SWIFT system, preparing infrastructure according to SWIFT specifications.
- Contributed to the successful implementation cycle of the SWIFT system installation and operation project.
- Actively supported the Documentary Credits Department, including linking and issuing CBL codes within the LCR system and issuing the first documentary credits for Islamic Finance Bank clients.
- Achieved the first live SWIFT messaging at the Islamic Finance Bank.
- Establishing correspondent banking relationships with leading international banks.
- Finalized and completed the Western Union project, securing the operational contract.
Certification
- Advanced Accounting using Excel — Training Course
- Anti-Money Laundering (AML) Policy — Training Course
- Software for Financial MX Messages (CBPR+ ISO 20022) — Training Course
- Collection of Bills and Bank Transfers (ICC standards) — Institute of Banking and Financial Training and Studies, Central Bank of Libya
- Credit File Study & Financial Analysis — Training Course
- Fundamentals of Digital Marketing — Google Digital Garage
- Secrets of Administrative Success — Training Course
Languages
Arabic
Native language
English
Advanced
C1
Timeline
CEO's Assistant \ Operation Manager
Al-Hadaeq Hospital
10.2022 - Current
Banking Operation Head of SWIFT Department
Islamic Financial Bank (IFB)
12.2021 - Current
Sales Manager \Accounts Officer
Dwaee Company
04.2021 - 11.2021
MBAGM - Master of Business Administration in GM
Limkokwing University of Creative Technology
BAF - Bachelor of Business (Hons) in Accounting
Limkokwing University of Creative Technology
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