Abrahim Sherif
Columbus,OH
Summary
Highly organized and meticulous Administrative Assistant with in dept experience in office settings, with a BSC in Economics, good communicator and planner with strong judgment and critical thinking abilities. Detail-oriented with over 6 years experience in customer services , including warehouse and inventory management and also a well trained Heavy Equipment Operator. Successful in both collaborative and independently-motivated settings.
Overview
17
17
years of professional experience
Work History
Equipment Operator
L Brands Inc. Bath And Body Works
Columbus, Ohio
08.2021 - Current
- Maximized equipment and personnel protection by identifying and avoiding hazards such as utility lines
- Trained in diverse pieces of equipment and useful attachments to handle team needs
- Maintained and cleaned equipment after each job and inspected
- Used forklifts, hand trucks, electronic pallet jack and other equipment to move materials around work sites and organized according to need
- Placed tools and job site machinery in locked areas and secured location at end of each shift
Stocking III Supervisor
Walmart
Westerville, Ohio
02.2021 - Current
- Keep accurate and detailed records of personnel progress and productivity.
- Monitored tasks performed by team members to facilitate guest satisfaction.
- Analyzed and recommended adjustments to staffing, performance targets and resources to achieve results.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Managed company operations, including staff hiring, training, development, scheduling and supervision.
- Oversee inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Collaborated with other leaders and executives to direct workflow and support operations.
Front End Team Lead
Walmart
Westerville, OH
06.2020 - 02.2021
- Keep accurate and detailed records of personnel progress and productivity.
- Monitored tasks performed by team members to facilitate guest satisfaction.
- Analyzed and recommended adjustments to staffing, performance targets and resources to achieve results.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Managed company operations, including staff hiring, training, development, scheduling and supervision.
- Oversee inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Collaborated with other leaders and executives to direct workflow and support operations.
Store Manager
United Dairy Farmers Inc.
Columbus , OH
09.2018 - 10.2020
- Interview and hire strong candidates, trained and mentored staff to maximize effectiveness
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
- Set and managed schedules to give proper coverage to required areas and meet customer service demands
- Conducted weekly inventories of raw materials and components on work floor
- Do daily paper work, which include Cash Sales, put in maintenance request if needed
- Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiencies
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Ambassador
Amazon
Columbus, OH
11.2018 - 04.2020
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Instructed junior team members on protocols and procedures of each station to maximize contributions.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Participated in cross-functional team-building activities.
Assistant Store Manager
Toys"R"Us
Baltimore, MD
08.2015 - 11.2018
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Generate sales and productivity reports in a fast paced environments
- Foster Clients relations to acquire new accounts and increase sales
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Team Lead /Problem Solver
Kohls Distribution Center EFC#3
Edgewood, MD
03.2014 - 10.2018
- Assigned daily employee tasks and monitored activity and completion
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
- Make sure every employee on my shift follow Company S.O.P
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
- Mentored newly hired employees on equipment and task and developed
- Worked with team members to improve performance and implement training updates
- Trained staff on operating procedures and company services.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Office Manager
Ministry Of Internal Affairs
Monrovia, Montserrado
02.2009 - 09.2014
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Developed standard operating procedures for all administrative employees.
- Managed office operations while scheduling appointments for department Heads.
- Administered yearly budget to manage office requirements such as service contracts, postage costs and supply replenishment.
- Chief of Office Staff to the Deputy Minister for ADM
- Provided complete meeting support, including materials preparation and notes or minute taking.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Created reports and presentations.
Member of the Secretarial
Land Reform Commission
Monrovia, Montserrado
04.2007 - 03.2009
- Executed record filing system to improve document organization and management.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Obtained all relevant documents , certificates and approval from local, states and federal agencies for disputed land
- Copy logged and scan supporting documents
- Validates all Land deed and tribal right documentations
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
Operational Manager
Ministry Of Posts And Telecommunications
Monrovia, Montserrado
05.2007 - 01.2009
- Served as liaisons between the Office of Deputy minister for postal operation and Mail services division
- Promoted positive customer experience through day-to-day supervision and management
- Oversaw global product development and partner relationships, enabling footprint expansion into new markets.
- Helped build and review master service agreements for work eligibility.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Education
Certificate - Local Government Decentralization
Kagoshima Inter- Culture Pacific Training Center
Kagoshima , Japan10.2011
Bachelor of Science - Economics
African Methodist Zion University
Monrovia, Liberia04.2011
Certificate - Computer Software
YMCA Computer Training
Morovia,LIberia12.2006
High School Diploma -
Muslim Congress High School
Monrovia. Liberia08.2005
Skills
- Computer Software
- Heavy Equipment Operator
- Basic administrative and Managerial knowledge
- Motivated team player
- Skilled problem solver
- Organizer
- Effective communication skills
- Safety and compliance
Timeline
Equipment Operator
L Brands Inc. Bath And Body Works
08.2021 - Current
Stocking III Supervisor
Walmart
02.2021 - Current
Front End Team Lead
Walmart
06.2020 - 02.2021
Ambassador
Amazon
11.2018 - 04.2020
Store Manager
United Dairy Farmers Inc.
09.2018 - 10.2020
Assistant Store Manager
Toys"R"Us
08.2015 - 11.2018
Team Lead /Problem Solver
Kohls Distribution Center EFC#3
03.2014 - 10.2018
Office Manager
Ministry Of Internal Affairs
02.2009 - 09.2014
Operational Manager
Ministry Of Posts And Telecommunications
05.2007 - 01.2009
Member of the Secretarial
Land Reform Commission
04.2007 - 03.2009
Certificate - Local Government Decentralization
Kagoshima Inter- Culture Pacific Training Center
Bachelor of Science - Economics
African Methodist Zion University
Certificate - Computer Software
YMCA Computer Training
High School Diploma -
Muslim Congress High School
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