Abram Franklin
Marrero,LA
Summary
Courteous Fresh Food Assistant dedicated to providing customers with fresh, attractive produce. Skillful in unloading and loading produce, organizing inventory and assembling promotional displays. Comfortable lifting up to 30 pounds and handling and operating various cutting tools such as peelers, corers and slicers.
Hardworking Fresh Food Assistant offering 12 year background working in produce department to help customers select products, maintain inventory and rotate products. Customer-oriented and friendly individual familiar with various fruits and vegetables paired with in-depth knowledge of food handling standards. Commended for friendly, helpful demeanor while interacting with customers.
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Fresh Team Lead
Wal Mart
12.2020 - Current
- Enhanced team productivity by implementing efficient workflow processes and time management strategies.
- Reduced employee turnover rate by fostering a positive work environment and addressing team concerns promptly.
- Boosted customer satisfaction scores through consistent delivery of high-quality service in accordance with company standards.
- Developed and led training sessions for new hires, ensuring rapid onboarding and seamless integration into the team.
- Managed projects from initiation to completion, consistently meeting deadlines and exceeding stakeholder expectations.
- Established clear performance goals for team members, providing regular feedback and coaching for continuous improvement.
Closing Manager
Wal Mart
06.2016 - 11.2020
- Enhanced closing procedures by streamlining processes and implementing time-saving strategies.
- Reduced errors in financial transactions by thoroughly reviewing and verifying paperwork before submission.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
- Managed inventory levels for optimal efficiency, ordering stock as needed to prevent shortages or overstocking issues.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
Associate
Piggly Wiggly Supermarket
01.2011 - 06.2016
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Collaborated cross-functionally to develop new products, leading to an expanded product portfolio for the company.
Education
High School Diploma -
West Jefferson High School
Harvey, LA05.2012
Skills
- Goal Setting
- Change Management
- Influencing Skills
- Process Improvement
- Coaching and Mentoring
- Performance Management
Timeline
Fresh Team Lead
Wal Mart
12.2020 - Current
Closing Manager
Wal Mart
06.2016 - 11.2020
Associate
Piggly Wiggly Supermarket
01.2011 - 06.2016
High School Diploma -
West Jefferson High School