Abram Saravia-Lopez
Fort Myers,FL
Summary
Dynamic and dedicated professional with extensive experience at Publix, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction through clear communication and teamwork. Recognized for achieving operational goals while maintaining a positive attitude and a clean, organized environment. Fluent in English , proficient in Spanish, ensuring effective interactions with diverse clientele. Offering strong foundation in collaborative teamwork and customer service, eager to learn and excel in supportive environment. Conducts tasks with focus on efficiency and reliability, eager to pick up necessary skills quickly and effectively. Ready to use and develop communication and organizational skills in Team Member role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Culver’s
09.2024 - 06.2025
- Operated cash register and processed transactions efficiently.
- Helped over 50 customers per day
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Collaborated with team members to achieve daily operational goals.
- Participated in training sessions to understand product knowledge and policies.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Cashier
Publix
05.2023 - 02.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted over 1000 customers with product inquiries, providing excellent service to enhance satisfaction.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Handled cash and electronic payments, ensuring compliance with cash handling procedures.
- Learned store policies and procedures to support daily operations effectively.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Mathematics
University of Southern California
Los Angeles, CAHigh School Diploma -
Estero High School
Estero, FL05.2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Following instructions
- Flexible schedule
- Goal setting and achievement
- Product knowledge
- Complex Problem-solving
- Calculations and measurements
- Multitasking
- Time management
- Multitasking Abilities
- Excellent communication
- Analytical thinking
- Money handling
Certification
Solidworks Certification
Entrepreneurship & Small Business Certification
Cybersecurity Essentials Certification
Web Design Essentials Certification
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Team Member
Culver’s
09.2024 - 06.2025
Cashier
Publix
05.2023 - 02.2024
Mathematics
University of Southern California
High School Diploma -
Estero High School
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