Abram Jr Escobedo
El Paso,TX
Summary
Dynamic Financial Analyst and Customer Services Technician with a robust background in the Military, showcasing 5+ years of exceptional skills in financial management and customer service. Excelled in auditing and funds distribution, leading to significant financial recoveries and improvements. Proven leadership and collaboration abilities enhanced operational efficiency and team success. Expert in Microsoft programs and data analytics, driving informed decision-making and strategic financial planning.
Overview
5
5
years of professional experience
Work History
Financial Analyst/Financial Services Representative
Military
11.2019 - 12.2024
5 years of customer service and budgetary experience.
Served as an accounting and budget technician (Jan 2024 - Dec 2024).
- Led a team of three in certifying and processing nearly 200 funding documents totaling $16 million, enabling the base to acquire essential supplies and resources.
- Identified errors in travel authorizations and misallocation of unit funds during the deployment of airmen, leading to prompt corrections, as well as reimbursement of $23K towards certain locations.
- Collaborated with various financial analysts throughout the base to highlight and validate over 100 incomplete documents, to ensure mission priorities are continually flowing by releasing over $500,000 in funds.
- Analyzed trends in financial performance to identify areas for improvement.
- Evaluated complex financial information from multiple sources to make sound recommendations.
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
Served as a Financial Services Technician (Nov 2019 - Dec 2023).
- Monitored DOD-wide debt programs, assisting nearly 400 Department of Defense personnel in proper repayments and remissions, while garnering the Secretary of the Air Force and Financial Management Board over $300,000 in overpaid funds.
- Mentored and managed two teams of three for financial workloads on various programs, delivering customer service to over 5,000 members during service.
- Audited over 800 members' travel payment documents ensuring correct entitlements were received and settled over $700,000 in travel expenses payments to Military and Local National families.
- Assisted in DOD-partnered "Citibank" credit card programs managing over 4000 accounts and recovered over $120,000 in rebates back to the entire base.
- Worked as a DOD representative, cashier, collecting and disbursing over $1.1 million to the US Treasury.
Education
Associate of Applied Science - Medical Staff Administration
National American University
Rapid City, SD10-2023
Skills
Skills:
- CPR Certified
- Proficient in Microsoft programs
- Multiple certifications highlighting financial management, budgeting, and analysis
- Data Analytics
- Project Management
- Mathematical and numerical
- Planning (Hard Skills for Organization)
- Intermediate Level Coding
- Financial consulting
- Accounting assistance
- Funds distribution
- Auditing
- Budget support
- Finance
Soft skills,
- Communication
- Customer Services
- Collaboration
- Public speaking
- Empathy
- Leadership
- Cultural and Emotional Intelligence
Affiliations
- Working on a bachelor's degree in Biomedical Sciences
Languages
Spanish
Limited
Portuguese
Limited
Accomplishments
- Earned 'Airman of the Quarter' honors four times, outpacing over 2,000 base-wide competitors
- Technical expertise directly contributed to the unit winning the Pacific Air Forces' General Larry O. Spencer Special Acts and Service Award for 2021 and 2022
Professional Development Classes
- Conflict resolution
- Time management
- Communication Skills
- Leadership
- Public Speaking
- Diversity and Inclusion
- Customer Service
- Critical thinking
Volunteer Opportunities
- Led multiple qualitative resiliency training sessions for over 150 personnel, covering topics that sparked difficult conversations with scenario-based lessons, while instilling resilience and ethical principles to improve psychological and spiritual health
- Provided musical and personal services by volunteering for over 60 hours at local churches,
- Organized and led several events focused on promoting diversity and cultural awareness, engaging over 300 military personnel, local universities, and families
- Devoted over 100 days as an Airman Against Drunk Driving dispatcher, effectively preventing DUIs, as well as providing volunteer opportunities within other agencies' events by having Airmen Against Drunk Driving centrally dispatched
- Assisted in humanitarian service efforts during the COVID outbreak by directing members on health guidelines and providing transportation services
- Propelled base mitigation policies by planning incoming members' lodging reservations and security during the COVID outbreak
- Led multiple physical training programs, including the 1000-pound club & a bodybuilding
contest for the installation which spurred group-level praise & bolstered camaraderie. - Preserved the Department of the Air Force fitness standards, supported combat-ready personnel, and improved the health of nearly 200 personnel; conducted Personal Fitness Assessments of 50 members, and ensured unit readiness with a 98% test pass rate Conducted BCA (Body Comp) and led multiple squadron PT events, ensuring members are physically fit while boosting morale and camaraderie throughout the unit
- Provided over 600 hours of volunteer services
Timeline
Financial Analyst/Financial Services Representative
Military
11.2019 - 12.2024
Associate of Applied Science - Medical Staff Administration
National American University
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