Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abreanna Cuevas

Summary

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

8
8
years of professional experience

Work History

Secretary

St. Joseph County Police Department
10.2019 - Current
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained electronic filing systems and categorized documents.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.

Hostess

Hacienda Mexican Restaurant
06.2015 - 08.2018
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Used cash registers and credit card machines to cash out customers.

Paraprofessional

School City Of Mishawaka
09.2015 - 07.2018
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Relieved classroom teacher during breaks and maintained order and structure in classroom.
  • Assisted classroom teacher in supervising snack time and indoor and outdoor play.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Reported on student progress, behavior, and social skills to parents.
  • Supervised students on field trips for safety and proper behavior in public settings.

Education

High School Diploma -

Mishawaka High School
Mishawaka, IN
06.2014

Skills

  • Data Verification
  • Verbal and Written Communication
  • Business Correspondence
  • Filing Experience

Timeline

Secretary

St. Joseph County Police Department
10.2019 - Current

Paraprofessional

School City Of Mishawaka
09.2015 - 07.2018

Hostess

Hacienda Mexican Restaurant
06.2015 - 08.2018

High School Diploma -

Mishawaka High School

Similar Profiles

CREATE PROFILE
Abreanna Cuevas