Abreeanna Dennis
Corona,CA
Summary
Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Assistant
Adam's Toy's
Anaheim, CA
02.2020 - 07.2022
- Greeted guests in with friendliness and professionalism.
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Assisted manager in all aspects of business operations.
- Managed and completed paperwork and overall office administration operations.
- Attended to office operations and required paperwork.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Communicated proactively with supervisors, immediately explained issues and teamed on appropriate solutions.
Track Attendant
Pole Position
Corona, CA
04.2018 - 01.2020
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Delivered information and details of interest about facility to visitors.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Assisted customers in entering and exiting rides, providing balance support and general directions.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Babysitter
Amy Trumbo
Corona, CA
09.2016 - 05.2018
- Communicated positively with children and guardians.
- Played games, worked on puzzles and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands and share by leading by example.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Assisted children with homework assignments and special projects across different subjects.
- Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Fostered close relationships with children by discussing school, friends and hobbies.
- Maintained updated list of emergency contact information and child's health information in case of emergencies.
- Monitored children's play activities to verify safety.
- Established and maintained safe play environment for children.
- Encouraged children to be understanding and patient with others.
- Made healthy snacks and meals for 1 children.
- Assisted with light housekeeping duties as well as running errands.
- Engaged with children on individual basis to build positive relationships.
- Helped children complete homework assignments and school projects.
- Supervised children on playground to help develop physical and social skills.
- Promoted language development skills through reading and storytelling.
- Supervised children engaged in physical activity, learning and social skills with peers.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Provided developmentally appropriate activities for children.
- Transported children to and from school, medical appointments and extra-curricular activities.
Education
High School Diploma -
Lee V. Polard High School
Corona, CA06.2013
Skills
- Support Services
- Calendar Management
- Meeting Coordination
- Basic Mathematics
- Data Entry
- Mail Sorting and Distribution
- Multi-Line Phone Systems
- Office Administration
- Time Management
- Cash Register Operations
- Daycare Environments
- Daily Client Contact
Timeline
Assistant
Adam's Toy's
02.2020 - 07.2022
Track Attendant
Pole Position
04.2018 - 01.2020
Babysitter
Amy Trumbo
09.2016 - 05.2018
High School Diploma -
Lee V. Polard High School
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