Abreesha Williams
Chicago,IL
Summary
Dedicated security professional with extensive experience in monitoring and safeguarding personnel, assets, and environments. Expertise in establishing effective security protocols and training team members to ensure optimal performance during high-pressure situations, including large crowd management. Recognized for a proactive approach to risk assessment and incident response, consistently demonstrating vigilance and attention to detail. Committed to fostering collaboration that enhances operational efficiency while adapting seamlessly to evolving security challenges.
Overview
7
7
years of professional experience
Work History
Security Officer
Securitas Security Services USA
11.2022 - 08.2023
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Supported Human Resources in conducting background checks on prospective employees, ensuring the hiring of trustworthy individuals.
- Developed strong relationships with site personnel, creating a sense of trust and open communication regarding security concerns.
- Maintained accurate records of daily activities and incident reports, contributing to an organized security operation.
- Assisted in coordinating emergency response drills, increasing staff awareness about proper safety procedures during critical situations.
- Provided exceptional customer service to clients while maintaining strict confidentiality of sensitive information.
- Conducted regular audits of security equipment, ensuring optimal functionality for maximum protection.
- Prevented unauthorized access to facilities by diligently checking identification and managing visitor logs.
- Conducted comprehensive security assessments, identifying potential risks and recommending appropriate countermeasures.
- Upgraded security measures by staying current on industry trends, technologies, risks, strategies.
- Enforced parking regulations to maintain orderliness within the designated area while guaranteeing vehicle safety.
- Trained new security officers on company protocols, procedures, and best practices for optimal performance.
- Established strong relationships with clients, ensuring clear communication channels for addressing concerns or issues.
- Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
- Assisted in emergency situations, coordinating evacuations and providing first aid when necessary.
- Cultivated a team-oriented environment among security personnel by fostering open communication lines and promoting collaboration.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Supported criminal investigations by collaborating fully with local law enforcement representatives.
- Mitigated potential risks by staying informed on current safety regulations and best practices within the industry.
- Upheld strict confidentiality standards regarding sensitive information related to clients, venues, or events attended while serving as an Event Security Officer.
- Delivered clear instructions to guests for their safety during events using excellent verbal communication skills.
Production Worker
Temp Agency
Chicago , IL
05.2023 - 08.2024
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Organized work to meet demanding production goals.
- Used equipment properly to avoid workplace hazards or injuries.
- Assisted team members with tasks that require group effort.
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Performed general housekeeping and cleaning tasks.
- Completed tasks efficiently for timely project completion within set deadlines.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Efficiently loaded and unloaded trucks with necessary materials for each project phase while adhering to proper lifting techniques.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Notified supervisors of defective equipment or material.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
- Consistently lifted materials weighing as much as [Number] pounds.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
Security Lead
Allied Universal Security Services
01.2020 - 11.2022
- Enhanced security measures by implementing access control systems and surveillance equipment.
- Assessed vendor proposals for new technology solutions or equipment upgrades, making informed decisions that balanced cost-effectiveness with desired results.
- Implemented cybersecurity measures, safeguarding sensitive data from theft or unauthorized access.
- Developed comprehensive training programs for new hires, maintaining high levels of preparedness among staff members.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Examined doors, windows and gates to verify security.
- Investigated suspicious activities and persons to maintain security of premises.
McDonalds Crew Member
McDonald's
01.2018 - 06.2019
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
- Took orders, prepared meals, and collected payments.
- Worked front counter, drive-thru and other areas.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Education
Academy of Scholastic Achievement, Inc.
Chicago, IL06.2020
Skills
Access control
CCTV monitoring
Crime prevention
Emergency management
Visitor tracking
Emergency response
CCTV surveillance
General security
Report writing
Staff management
Stationary surveillance
Metal detector operation
Investigation documentation
Superior customer service
Access control management
Theft prevention training
Crisis management
Crime prevention methods
Complex Problem-solving
Product packing
Product assembly
Safety management
Equipment operation
Workplace cleanliness
Product packaging
Timeline
Production Worker
Temp Agency
05.2023 - 08.2024
Security Officer
Securitas Security Services USA
11.2022 - 08.2023
Security Lead
Allied Universal Security Services
01.2020 - 11.2022
McDonalds Crew Member
McDonald's
01.2018 - 06.2019
Academy of Scholastic Achievement, Inc.