Abriana Page
Houston
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. What I lack in experience, I make up for with drive and determination.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Childcare Educator
Blessed Babies Learning Academy
Nashville, TN
11.2025 - Current
- **Developed and implemented age-appropriate lesson plans that promote cognitive and social development.**
- **Facilitated engaging activities to enhance children's language skills and foster creativity in learning environments.**
- **Monitored student progress through regular assessments, providing feedback to parents on developmental milestones.**
Salon Entrepreneur
Self Employed Services
Nashville, TN
06.2019 - Current
- Determined business plan, mission statement, and vision.
- Mapped income generating strategies to grow revenue.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Brought in consistent revenue with sharp marketing tactics, promoting business expansion and diversification of offerings.
- Generated additional revenue streams through constructive partner and client relationships.
Customer Service Representative
Acadia Healthcare
Nashville, TN
08.2023 - 09.2025
- Addressed incoming service and referral inquiries with promptness, ensuring timely and accurate assistance.
- Employed strong critical thinking skills to evaluate client needs and identify optimal service solutions.
- Provided exceptional customer service by actively listening to client concerns and fostering strong relationships with clients, families, and professionals.
- Managed collection and verification of client information within CRM systems, including Salesforce.
- Ensured confidentiality and accuracy in managing sensitive client data.
- Engaged in continuous training to enhance expertise in behavioral health services and company offerings.
- Achieved and surpassed call center performance metrics, emphasizing response time, call quality, and customer satisfaction.
- Facilitated escalation of concerns and complaints through appropriate channels to guarantee prompt resolution.
Leasing Consultant
The Retreat @ Dry Creek Farms Apartments
Nashville
08.2017 - 03.2020
- Greeted clients, showed apartments, and prepared leases.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
Loan Consultant
TitleMax
Nashville, TN
01.2014 - 06.2016
- Processed loan applications and monitored progress from start to finish.
- Reviewed customer applications closely to identify any opportunities for further development and revenue.
- Interviewed prospective customers to discuss financial goals and means surrounding title loans.
- Maintained strict confidentiality of bank records and client information.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Education
High School Diploma -
Mcgavock High School
Nashville, TN05.2012
Skills
- POS Inventory System Operation
- Team Bonding
- Cash Control
- P&L Administration
- Financial Transactions
- Personal Sales
- Cost Control
- Salon Management
- CPR certified
- Pro solutions Training
- Sales force
Certification
CPR certification
Natural hair license
Timeline
Childcare Educator
Blessed Babies Learning Academy
11.2025 - Current
Customer Service Representative
Acadia Healthcare
08.2023 - 09.2025
Salon Entrepreneur
Self Employed Services
06.2019 - Current
Leasing Consultant
The Retreat @ Dry Creek Farms Apartments
08.2017 - 03.2020
Loan Consultant
TitleMax
01.2014 - 06.2016
High School Diploma -
Mcgavock High School