ABRIANNA INGLES
Oswego,IL
Summary
Knowledgeable and professional personnel skilled in administrative support and customer service. Bringing 5+ years of customer service, and childcare experience; with strong planning, problem solving and communication skills.
Overview
8
8
years of professional experience
Work History
Specialty Sales Associate
Target
09.2022 - Current
- Ensured high levels of customer satisfaction by addressing inquiries promptly and resolving any concerns or issues that arose.
- Increased product sales by effectively communicating product features and benefits to customers.
- Assisted management with merchandising displays, creating visually appealing arrangements that attracted customer interest.
- Evaluated customer feedback, using insights to improve the overall sales experience and inform future product offerings.
Unlicensed Real Estate Assistant
Eric Ingles - Baird Warner
01.2021 - 09.2022
- Supported efficient operations by managing errands like dropping off lockboxes and clerical tasks such as business correspondence
- Organized and maintained systems to track leads coming from social media, website and other funnels
- Created and distributed outbound print marketing materials and advertisement copy to promote new properties
- Developed and implemented efficient filing systems and customer database protocols
- Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
- Boosted client satisfaction by providing timely responses to inquiries and addressing concerns effectively.
- Contributed to increased client retention by maintaining excellent relationships with existing customers through regular followups.
Cashier
Buffalo Wild Wings
07.2017 - 05.2021
- Operated cash register, collected payments and provided accurate change
- Worked closely with front-end staff to assist customers
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests
- Checked dining and serving areas to verify proper cleanliness and readiness for guests
- Escorted guests to seating area, furnished menus and highlighted daily specials.
Wheaton North Childcare Volunteer
Wheaton North High School
08.2015 - 05.2017
- Cared for physical, emotional and spiritual needs of children
- Maintained flexibility to work with children of all ages, different personalities and in different roles
- Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors
- Read stories to children to promote literacy skills
- Managed administrative program tasks such as taking attendance, updating logs and tracking supplies
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities
- Kept children safe and secure at all times.
Education
Some College (No Degree): Psychology -
College of DuPage
Glen Ellyn, IL09.2024
High School Diploma -
Wheaton North High School
Wheaton, IL05.2017
Skills
- POS proficient
- Clerical support
- Schedule mastery
- Customer service
- Business development understanding
- Hospitality standards
- Multitasking
- Organization
- Microsoft Office
- Time management
- Problem-solving
References
- Eric Ingles, Realtor - Baird & Warner, 630-923-4409
- Crystal Cunningham, Former General Manager - Buffalo Wild Wings, 630-664-3486
Timeline
Specialty Sales Associate
Target
09.2022 - Current
Unlicensed Real Estate Assistant
Eric Ingles - Baird Warner
01.2021 - 09.2022
Cashier
Buffalo Wild Wings
07.2017 - 05.2021
Wheaton North Childcare Volunteer
Wheaton North High School
08.2015 - 05.2017
Some College (No Degree): Psychology -
College of DuPage
High School Diploma -
Wheaton North High School