Abrianne Fox
Booneville,AR
Summary
Dedicated nursing student currently working towards nursing degree. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills. Hard worker and quick learner.
Overview
5
5
years of professional experience
Work History
Waiver Direct Support Professional
Bost Inc
09.2022 - Current
- Assisted disabled clients to support independence and well-being.
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Customer Service Representative
Destination Pet Inc
08.2021 - 09.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Kept files and appointments organized and assisted with technicians in the back when needed.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
CNA
Mercy Hospital Paris
04.2021 - 09.2021
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Customer Service Representative
Destination Pet
06.2020 - 04.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Kept files and appointments organized and assisted technicians in the back when needed.
Sales Floor Representative
Burlington Coat Factory Department Store
08.2019 - 04.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processed payments and provided receipts to establish proof of transaction.
- Regularly reviewed promotional materials to verify accuracy of product information.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Associate of Applied Science - Practical Nursing
Arkansas Tech University Ozark
Ozark Arkansas05.2024
High School Diploma -
Magazine High School
Magazine, AR05.2019
Skills
- Charting and Documentation
- First Aid and Safety
- Patient Rapport
- Emotional and Social Support
- Client Support
- Service Documentation
- Computerized Time Management Systems
- Monitor Vital Signs
- Independent Living
- Infection Control Procedures
- First Aid Certification
- Behavior Redirection
Timeline
Waiver Direct Support Professional
Bost Inc
09.2022 - Current
Customer Service Representative
Destination Pet Inc
08.2021 - 09.2022
CNA
Mercy Hospital Paris
04.2021 - 09.2021
Customer Service Representative
Destination Pet
06.2020 - 04.2021
Sales Floor Representative
Burlington Coat Factory Department Store
08.2019 - 04.2020
Associate of Applied Science - Practical Nursing
Arkansas Tech University Ozark
High School Diploma -
Magazine High School
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