Abriano Tonti
Tucson,Arizona
Summary
Efficient professional with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs.
Overview
1
1
year of professional experience
Work History
Amazon Flex Driver
Amazon Flex
Tucson, AZ
01.2024 - Current
- Inspected vehicles daily for mechanical items and safety issues and performed preventative maintenance when needed.
- Maintained vehicle cleanliness inside and out, including fueling when necessary.
- Transported passengers to and from their destinations in a safe and timely manner.
- Promoted company services through positive interactions with customers both online and offline.
- Performed basic vehicle repairs when necessary such as changing tires or jump starting batteries.
- Followed all safety protocols while on the road and adhered to traffic laws at all times.
- Communicated regularly with dispatch team regarding status updates or changes in schedule and route plans.
- Responded quickly to emergency situations in order to ensure passenger safety.
Delivery Driver
DoorDash
Tucson,Az
9 2022 - 01.2024
- Verified accuracy of items loaded onto truck against shipping documents.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Received daily delivery instructions and route assignments from dispatch.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Assistant Site Manager
Argus Management
Tucson,Az
4 2022 - 9 2022
- Resolved employee and customer conflicts according to company policies.
- Ensured adherence to safe operating practices and analyzed operational procedures for alignment with industry standards.
- Oversaw all daily office operations and equipment maintenance.
- Recorded and documented all work activities and the corresponding usage of materials and equipment in an organized manner.
- Inspected cleanliness of common areas and offices.
- Organized site examinations, documented concerns, and reported to upper management.
- Worked closely with local officials to verify compliance with all building codes and regulations.
- Scheduled utility service providers according to project timelines.
- Organized and oversaw assignments to drive operational excellence.
Pool Technician
New Pools Az
Tucson,Az
2 2021 - 12 2021
- Conducted inspections on pool equipment and ensured compliance with safety standards.
- Maintained safe and healthy swimming environment through regular testing and balancing of pool water.
- Educated customers in proper pool operation and maintenance.
- Displayed exemplary customer service skills by consistently demonstrating courtesy, respect, and professionalism in alignment with company values.
- Utilized expertise in swimming pool motors, pumps, and filtration systems to effectively maintain and inspect pool equipment.
- Performed assembly and disassembly of pool filters for openings, closings, and repairs.
- Managed maintenance activities, supervised staff, and inspected equipment.
Trainer
VXI Global Solutions LLC
Tucson,Az
1 2020 - 2 2021
- Conducted ongoing assessments on content and strategies to optimize delivery and enhance impact.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored workflow and behaviors of participants during training.
- Developed effective training plans based on department needs and objectives.
- Developed individualized training plans to achieve staff readiness.
- Recorded and edited videos to facilitate remote learning.
- Supported productivity increase and business growth through new hire training and mentoring.
- Delivered instructional presentations on equipment use, focusing on efficiency and safety.
- Analyzed team performance, identified opportunities for additional training and enhanced overall team efficiency.
- Identified skilled and suitable candidates for various key positions and departments.
Deli Associate
Walmart
Tucson,Az
11 2018 - 12 2019
- Created appealing food arrangements for party trays and specialized orders.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Shift Leader
Dominos Pizza Inc.
Tucson,Az
9 2017 - 11 2018
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Shift Manager
Mamas Famous Pizza & Heros
Tucson,Az
7 2011 - 9 2017
- Displayed composure in high volume situations and unusual events to ensure smooth store operations, setting a positive example for the shift team.
- Trained and mentored new employees to maximize team performance.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Optimized crew members' performance by coaching and motivating them towards more efficient work.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Recruited, interviewed, and hired personnel while establishing a mentoring program to promote constructive feedback and engagement.
- Addressed problems head-on and implemented successful corrective actions to maintain positive customer relations.
- Streamlined and monitored quality programs to reduce overdue compliance activities.
- Trained personnel in equipment maintenance and facilitated participation in skill-building exercises.
Education
Pepp Tech
Tucson,Az5 . 2014
Skills
- Freight expertise
- Map reading and navigation skills
- Knowledge of state roads and highways
- Logistics knowledge
- Order picking and processing
- Equipment monitoring
- Accurate money handling
- Inventory controls
- Schedule Management
- Training and mentoring
- Team Building
- Strategic planning
- Organization and Time Management
- Course planning
- Payment collection
- Goal-setting
- Online instruction
- Proficient in ZOOM,EXCEL,OUTLOOK
- Materials Preparation
- Lesson plan development
- Adult Education
- Classroom expertise
- Employee training
- Workshop coordination
- Project implementation
- Customer Relations
- Diagnostics and troubleshooting
- System repairs
- Project estimation and bidding
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Active Listening
- Heavy Lifting
- Flexible Schedule
- Daily logging
- Vehicle Maintenance
- Route planning expertise
- Accurate record keeping
- Business Management
- Driving and transportation
- Staff Development
- City and non-city driving
- Safe driving techniques
- Punctuality
Timeline
Amazon Flex Driver
Amazon Flex
01.2024 - Current
Delivery Driver
DoorDash
9 2022 - 01.2024
Assistant Site Manager
Argus Management
4 2022 - 9 2022
Pool Technician
New Pools Az
2 2021 - 12 2021
Trainer
VXI Global Solutions LLC
1 2020 - 2 2021
Deli Associate
Walmart
11 2018 - 12 2019
Shift Leader
Dominos Pizza Inc.
9 2017 - 11 2018
Shift Manager
Mamas Famous Pizza & Heros
7 2011 - 9 2017
Pepp Tech