A. Briar Minjarez
Writer/Editor
Greeley,CO
Judge a man by his questions rather than his answers.
Voltaire
Summary
Diligent content writer/editor, seeking new opportunities in writing field. Demonstrated proficiency in crafting engaging content that aligns with audience interests and organizational goals. Proven ability to collaborate with editorial teams and meet tight deadlines while maintaining high-quality standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Home Health Care Provider
Bridging Family LLC
06.2020 - 01.2022
- Created and maintained an inpatient care log that noted patient medical history, medications, and diagnoses, cared for client daily and through many medical issues
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Completed household management tasks for clients within private home settings.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Addressed emergency situations promptly and effectively while adhering to established protocols for crisis intervention and escalation when necessary.
- Followed nutritional plans to prepare optimal meals.
Customer Service Associate
King Soopers
05.2019 - 03.2020
- Managing large quantities of money, facilitating money orders, money transfers and bill pay
- Handling returns, customer complaints, answered an average of 20-30 calls per day, took messages, helped on the front end bagging and checking
- Also running the fuel station, ensuring safety of customers, running the register, managing tags and sales and inventory
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Pharmacy Technician
King Soopers
07.2018 - 05.2019
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Entered and processed patients' prescriptions into internal system.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Cashier/Sales Associate
King Soopers
10.2017 - 07.2018
- Handling carts and baskets, maintaining register cleanliness, managing breaks and scheduling, directing customer traffic, register hardware maintenance, register and till handling
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
Pharmacy Technician
Walmart Pharmacy
03.2016 - 10.2017
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
Bakery Clerk/Baker
King Soopers
08.2015 - 04.2016
- Baking and icing various baked goods, packaging all merchandise, taking orders and organizing requests, cleaning harsh equipment and maintaining cooler and freezer temperatures, performing quick and friendly
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Inspected goods to establish accurate pricing and labeling.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Maintained detailed records of sales and inventory levels, aiding in accurate forecasting and ordering.
Education
No Degree - Business Administration
High School Diploma -
05-2015
Skills
- Housekeeping/meal planning
- Compassionate caregiving
- Confidentiality and HIPAA
- Team collaboration
- Insurance billing
- Medicare and medicaid process
- Interpreting orders
- Editing
- Grammar usage
- Strong research skills
- Effective writing
- Advanced Software Skills
Certification
- QMAP (Qualified Medication Administration Person) Certification
Languages
English
Native or Bilingual
Interests
- Crafting and DIY Projects
- Food Tourism
- Blogging/Vlogging
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Long-time musician
Timeline
Home Health Care Provider - Bridging Family LLC
06.2020 - 01.2022
Customer Service Associate - King Soopers
05.2019 - 03.2020
Pharmacy Technician - King Soopers
07.2018 - 05.2019
Cashier/Sales Associate - King Soopers
10.2017 - 07.2018
Pharmacy Technician - Walmart Pharmacy
03.2016 - 10.2017
Bakery Clerk/Baker - King Soopers
08.2015 - 04.2016
- QMAP (Qualified Medication Administration Person) Certification
Southern New Hampshire University - No Degree, Business Administration
Eaton High School - High School Diploma,
Websites
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Achieved training for head clerk at King Soopers and an offer for the position through effectively helping with training and all aspects of the front end management.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved issues with state classified level of live-in client which led to better care and compensation for providers and client alike.
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