Abrie Geiger

• Oversee and coordinate daily operations for 400+ drivers across the United States, ensuring timely delivery of product to customers throughout the day.

• Monitor live driver performance and route adherence using real-time tracking systems, proactively resolving delays, breakdowns, and service disruptions.

• Maintain direct communication with The Home Depot operations teams, providing continuous performance updates and resolving service-related escalations in a timely manner.

• Prepare and distribute detailed operational reports throughout the day, tracking active drivers, delivery completion rates, on-time performance, and compliance metrics.

• Analyze route data and delivery trends to improve efficiency, reduce service failures, and enhance overall customer satisfaction.

• Ensure adherence to DOT regulations, safety standards, and company compliance policies across multiple states.

• Collaborate with dispatch teams and field leadership to maintain optimal driver coverage and minimize service gaps.

• Support technology-driven logistics processes, including geocoding, GPS tracking systems, and data analysis tools to enhance operational accuracy.

• Managed daily clinic operations, including patient scheduling, communications, and payment processing.

• Resolved patient concerns promptly, improving retention and overall client satisfaction.

• Coordinated wellness programs and collaborated with healthcare professionals to ensure optimized service delivery.

• Maintained accurate reporting and documentation in compliance with healthcare standards.

• Led team members in high-volume fulfillment operations, ensuring service targets were consistently achieved.

• Trained new hires on operational procedures, safety guidelines, and customer service expectations.

• Managed register accuracy and inventory processes, reducing discrepancies and improving financial accountability.

• Promoted customer engagement initiatives, contributing to revenue growth and brand loyalty.

• Efficiently loaded and unloaded freight to support high-volume daily distribution operations.

• Ensured accurate package sorting and routing to reduce delivery errors and improve service timelines.

• Maintained strict adherence to safety protocols and operational standards.

• Coordinated truck loading operations and driver dispatch to optimize delivery efficiency.

• Maintained shipping records, conducted audits, and ensured compliance with operational standards.

• Utilized Excel-based tracking systems to improve inventory accuracy and order precision.

• Facilitated communication between warehouse teams and drivers to ensure seamless logistics flow.