Abriel Ramey

Assisted patients with daily living activities, promoting independence and dignity. I check patients vitals such as temperature, blood pressure, and blood sugar levels. Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing. Enhanced patient satisfaction by providing compassionate and attentive care. Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Bus operator customer service driving while multitasking operating 30,40 & 60 foot. Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.

Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations. Maintained a clean and safe bus environment for the comfort of all passengers. Assisted customers in navigating company website and placing online orders, improving overall user experience.

Shift supervisor for janitorial company. Trained new employees and delegated daily tasks and responsibilities. Responded to and resolved customer questions and concerns. Enforced company policies and regulations with employees. Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes. Increased customer satisfaction and grew business by maintaining close relationships with customers.

Correction officers oversight of offenders day to day activities. Supported successful emergency response efforts by participating in regular drills and training exercises. Monitored radio transmissions between staff to respond immediately to directions and emergencies. Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.

Increased unit cohesion by fostering a positive work environment through clear communication and teamwork among peers. Reduced accidents by enforcing high standards for personnel conduct during vehicle operation and loading/unloading procedures. Boosted operational readiness by ensuring all required equipment was secured properly on vehicles before departure. Achieved superior customer satisfaction ratings within the motor pool operations from both internal units as well as external clients requesting support services.