Abriella Guerra
Boynton Beach
Summary
Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills in a sales role.
Overview
4
4
years of professional experience
Work History
Assistant
Brasilian Blowout Bar
02.2025 - 02.2025
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Restaurant Hostess
Cucina Moderna
03.2021 - 11.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Education
Business
Florida Gulf Coast University
Fort Myers, FLSkills
- Attention to detail
- Fast learner
- Team collaboration
- Relationship building
- Problem-solving
- Workload management
- Conflict resolution
- Task prioritization
- Flexibility and adaptability
- Client interaction
Timeline
Assistant
Brasilian Blowout Bar
02.2025 - 02.2025
Restaurant Hostess
Cucina Moderna
03.2021 - 11.2021
Business
Florida Gulf Coast University
Similar Profiles
Gabriela LopezGabriela Lopez
Hair Stylist at The Vanity Lash and Blowout BarHair Stylist at The Vanity Lash and Blowout Bar
Antonio LageAntonio Lage
Kitchen Designer and Project Developer at Brasilian KitchenKitchen Designer and Project Developer at Brasilian Kitchen
Malù Santos Da RosaMalù Santos Da Rosa
Waitress Supervisor at Makinho Sushi Brasilian RestaurantWaitress Supervisor at Makinho Sushi Brasilian Restaurant