Abriella Guerra
Boynton Beach
Summary
Offering strong organizational and time-management skills with keen ability to learn and grow in professional settings. Brings collaborative mindset and ability to quickly adapt to new tools and processes required for administrative tasks. Ready to use and develop communication and organizational skills in a sales role.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Stylist
Kendra Scott
Boca Raton
05.2025 - Current
- Styled clients using Kendra Scott jewelry and accessories to enhance their personal look.
- Assisted customers in selecting products that match their style preferences and needs.
- Collaborated with team members to create a welcoming and engaging shopping experience.
- Handled transactions efficiently while ensuring smooth customer service during sales processes.
Assistant
Brasilian Blowout Bar
02.2025 - 02.2025
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
Restaurant Hostess
Cucina Moderna
03.2021 - 11.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Checked in with servers to confirm preparedness before seating customers.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
Education
Psychology
Florida Atlantic University
Boca Raton, FL 06.2024 - 03.2026
Skills
- Attention to detail
- Fast learner
- Team collaboration
- Relationship building
- Problem-solving
- Workload management
- Conflict resolution
- Task prioritization
- Flexibility and adaptability
- Client interaction
Timeline
Stylist
Kendra Scott
05.2025 - Current
Assistant
Brasilian Blowout Bar
02.2025 - 02.2025
Psychology
Florida Atlantic University
06.2024 - 03.2026
Restaurant Hostess
Cucina Moderna
03.2021 - 11.2021