Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sara Cecilia Estrada

Patterson,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Reliable warehouse professional with excellent multi-tasking and decision making skills. Adept and maintaining productivity and accuracy in fast-paced and high-stress work environment. Offering aptitude for sorting and 2 years of related experience. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

6
6
years of professional experience

Work History

Cashier

Whataburger
South Caroline, SC
02.2022 - 03.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier

McDonald's
South Caroline , SC
07.2020 - 03.2021
  • Assisted cashiers with resolving customer complaints and inquiries.
  • Provided guidance to cashiers on how to accurately ring up customers' purchases.
  • Trained new cashiers on proper use of registers and store policies.
  • Monitored cashier performance, providing feedback as needed.
  • Performed daily opening and closing procedures for the register area.
  • Conducted inventory audits to ensure accuracy of product levels in the register area.
  • Maintained a clean work environment by sweeping floors and wiping down counters regularly.
  • Processed refunds and exchanges according to company policy.

Stocking Clerk

Ross Dress for Less
South Caroline , South Caroline
03.2019 - 06.2020
  • Received and processed incoming shipments of merchandise.
  • Recorded quantity, type and value of materials or items received.
  • Stocked shelves with newly arrived products.
  • Arranged merchandise in an attractive manner to promote sales.
  • Maintained accurate inventory records through manual systems and and or computerized databases.
  • Inspected stock for damage or defects and reported issues to management.
  • Organized storage areas for efficient use of space.
  • Provided customer service by answering questions about product location, price and availability.
  • Assisted with store displays and window dressing as needed.
  • Verified pricing accuracy on shelves against invoices from vendors.

Sorter

trinidad benham
Vernalis
03.2017 - 03.2019
  • Managed the sorting of incoming and outgoing materials to ensure accuracy.
  • Processed orders quickly and efficiently while adhering to safety protocols.
  • Inspected items for damage, defects or discrepancies prior to sorting.
  • Collaborated with other sorters in order to meet daily production goals.
  • Organized sorted items into designated areas for further processing or shipment.
  • Performed quality control checks on all sorted items before packing them away.
  • Maintained accurate records of received and shipped items using company software systems.
  • Loaded and unloaded boxes from conveyor belts onto pallets for transport purposes.
  • Reported any problems with machinery or supplies immediately to supervisors.
  • Ensured that all safety guidelines were strictly followed at all times.

Education

Middle School -

Quetzacoatl
Valle De Santiago, Guanajuato, Mx
07-2008

Skills

  • Customer Inquiries
  • Customer Relations
  • Customer Needs Assessment
  • Cash Control Accuracy
  • Cash Handling And Security
  • Cash Counting
  • Refunds And Exchanges
  • Collections And Invoice Processing
  • Buy-Back Transactions
  • Purchase Assistance
  • Purchase Recommendations
  • Customer Loyalty Programs
  • Customer Service
  • Customer Assistance
  • Liquor Law Compliance
  • Cash Register Operations
  • Cashier Training
  • Exchanges And Refunds
  • Customer Service And Assistance
  • Production deadline management
  • Materials handling and transport
  • Stock allocation
  • Quality Control
  • Package loading
  • Product Sorting
  • Good Manufacturing Practices

Languages

Spanish
Professional

Timeline

Cashier

Whataburger
02.2022 - 03.2023

Cashier

McDonald's
07.2020 - 03.2021

Stocking Clerk

Ross Dress for Less
03.2019 - 06.2020

Sorter

trinidad benham
03.2017 - 03.2019

Middle School -

Quetzacoatl
Sara Cecilia Estrada