Abril Cervantes
LOS ANGELES,CA
Summary
At G&L Auto Center LLC, I excelled as an Automotive Technician and Parts Specialist, enhancing workshop efficiency and sales performance through expert troubleshooting, maintenance scheduling, and personalized customer service. Leveraging skills in inventory organization and air conditioning systems, I significantly contributed to operational improvements and customer satisfaction, embodying a proactive and achievement-focused approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Automotive Technician
G&L Auto Center LLC
01.2023 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Streamlined parts inventory process, ensuring quick access to necessary components.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Retained accurate records of purchases, titles and sales.
Automotive Parts Specialist
G&L Auto Center LLC
06.2020 - Current
- Enhanced sales performance with personalized customer service and in-depth knowledge of products.
- Issued parts to technicians to complete customers' repairs.
- Coordinated special orders for hard-to-find or unique items, resulting in increased revenue opportunities.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Education
High School Diploma -
South Gate Senior High
South Gate, CA06-2016
Skills
- Changing tires
- Safety awareness
- Hand and power tools
- Inspecting vehicles
- Maintaining records
- Managing parts
- Inventory organizing
- Repair quotes
- Troubleshooting and diagnostics
- Maintenance Scheduling
- Customer Satisfaction
- Shop management
- Air conditioning systems
Certification
- EPA Section 609 Refrigerant Recovery and Recycling Certification - U.S. Environmental Protection Agency.
- MACS-1745378- MACS Mobile Air Climate - JUNE2024
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Automotive Technician
G&L Auto Center LLC
01.2023 - Current
Automotive Parts Specialist
G&L Auto Center LLC
06.2020 - Current
High School Diploma -
South Gate Senior High