Abril Ramirez
Harlingen
Summary
Bilingual English/Spanish Fitness Supervisor and instructor offering diverse experience in customer service, operations management and problem solving. Quick learning with great multi-tasking and technology skills. Efficiently implementing communication skills to build a favorable relationship with customers improving the quality of the services provided. Extensive experience in adhering to requests regarding privacy of customer information. Dedicated and professional demeanor with strong attention to details and time management. Experience with remote work.
Overview
5
5
years of professional experience
Work History
Fitness Supervisor
UTRGV Recreation Center
01.2024 - Current
- Managed daily operations of the fitness center, ensuring a clean, safe, and welcoming environment for members and guests.
- Mentored and supervised a team of fitness professionals, including certified GX instructors and personal trainers promoting professional growth.
- Improved member satisfaction by consistently providing proper customer service and addressing individual needs.
- Promoted a culture of wellness by organizing and leading various group fitness classes tailored to participant needs.
Fitness Attendant
UTRGV Recreational Center
06.2023 - 12.2023
- Broadcasted information about events, gym classes and community offerings.
- Kept fitness areas, machines and spaces clean and orderly for customers.
- Coordinated healthy and safe use of fitness tools, equipment and spaces to prevent injuries.
- Stayed current with CPR/AED certification to provide emergency response in case of injury.
UX Student Library Assistant
The University Of Texas Rio Grande
03.2022 - 05.2023
- Organized returned books and materials and assisted with shelving.
- Enforced library policies to maintain peaceful atmosphere.
- Aided patrons with use and access to technology, resources and materials.
- Accessed library catalog to review ownership and circulation status.
- Marketed library's services to visitors and patrons through active communication.
Business Manager
IdentiFIE Special Education LLC
06.2019 - 03.2021
- Executive assistant to the CEO
- Business manager for a private consulting agency in the education management industry.
- Maintain confidential information and records in accordance with FERPA, Federal, State, and local laws
- Project management including completing Request for Proposals (RFP/RFQ) for Texas school districts to generate business for the consulting practice.
- Bilingual English/Spanish interpreter with interviewing skills regarding sensitive information
Education
Bachelor of Science - Nutrition Sciences
The University of Texas Rio Grande Valley
Edinburg, TX08.2025
Skills
- Bilingual Communication Skills
- Organization skills
- Database Maintenance
- Problem Anticipation and Resolution
- Multitasking and Prioritization
- Customer Service Skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Fitness Supervisor
UTRGV Recreation Center
01.2024 - Current
Fitness Attendant
UTRGV Recreational Center
06.2023 - 12.2023
UX Student Library Assistant
The University Of Texas Rio Grande
03.2022 - 05.2023
Business Manager
IdentiFIE Special Education LLC
06.2019 - 03.2021
Bachelor of Science - Nutrition Sciences
The University of Texas Rio Grande Valley
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