Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Abril Ramirez Garcia

Waukegan,IL

Summary

Motivated and hardworking recent high school graduate with over a year of retail experience. I began working at 15 with a work permit, showing early initiative and responsibility. Currently employed at Kohl’s, where I’ve built a strong skill set as a Retail Associate maintaining fitting rooms, handling recovery and restocking, ensuring visual standards, assisting customers, operating the register, and covering team breaks. I’m also trained in Omni operations and managing the in store Amazon Return Center. I bring a strong work ethic, excellent customer service, and a proactive attitude, with a passion for learning and growing in any role.

Overview

3
3
years of professional experience

Work History

Sales Associate

Kohl's
07.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Guest Services

Six Flags Great America
09.2022 - 11.2022
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.

Education

High School Diploma -

Waukegan High School
Waukegan, IL

Currently Pursuing - Medical Imaging

College of Lake County
Grayslake, IL
01-2029

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Excellent people skills
  • Exceptional customer service
  • Goal oriented
  • Outgoing personality
  • Flexible schedule
  • Fitting room maintenance

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Kohl's
07.2024 - Current

Guest Services

Six Flags Great America
09.2022 - 11.2022

High School Diploma -

Waukegan High School

Currently Pursuing - Medical Imaging

College of Lake County

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