Americo Teran
Grand Rapids,MI
Summary
Experienced HR professional in the staffing and recruiting industry with a strong aptitude for interpersonal intelligence, enabling the ability to positively influence company culture and foster a supportive work environment. Known for reliability, leadership, and adaptability in the dynamic HR landscape, with a commitment to aligning HR practices with evolving industry standards. Proficient in employee benefits administration, HRIS systems (Avionte, Persona, Bullhorn, Prism, Paylocity), regulatory and legal compliance, including OSHA, ADA, EEOC,FLSA, and Workers' Compensation. Skilled in promoting Diversity, Equity, and Inclusion, enhancing employee well-being, and leveraging technology to streamline HR processes. Brings a unique background in the hospitality industry to create an inclusive, service-driven approach to HR management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Manager of Human Resources
Forge Industrial Staffing
12.2020 - Current
- Implement strategic HR programs focusing on talent acquisition, compensation, benefits, training, records management, and compliance, boosting branch accountability and operational efficiency within 13 location based in Michigan and Indiana.
- Manage end-to-end administration of employee healthcare benefits, ensuring seamless enrollment, optimizing benefit utilization, and maintaining compliance with healthcare regulations for roughly 3000 full time employees.
- Foster a supportive company culture by balancing management-employee relations, protecting organizational values, and enhancing workforce engagement.
- Conduct comprehensive workplace surveys to gauge and refine company culture; present insights to leadership and drive transformative initiatives that elevate employee morale and productivity.
- Act as a trusted advisor for employee concerns, offering guidance on workplace issues, conflict resolution, and appropriate legal actions when necessary.
- Design and communicate competitive benefits and compensation packages, ensuring employee comprehension and satisfaction throughout the enrollment process.
- Champion risk policy adherence, implementing strategies to proactively reduce organizational liabilities and ensure a safe workplace.
- Guarantee compliance with critical federal and state regulations (FMLA, COBRA, EEOC, FLSA, OSHA), educating leadership on updates and guiding required actions.
- Spearhead onboarding initiatives, leading to improved retention rates and reduced employee attrition by establishing clear communication channels and a structured integration process for new hires.
- Innovate and refine HR policies to reinforce organizational values and enhance workplace standards.
Human Resources Assistant Manager
Forge Industrial Staffing
10.2018 - 06.2020
- Supported senior HR leadership in streamlining HR operations, fostering a cohesive team atmosphere, and proactively addressing employee needs.
- Collaborated on talent acquisition efforts to attract high-caliber candidates, elevating department capabilities through targeted hiring strategies.
- Enhanced training and development programs, encouraging continuous employee growth and alignment with the company’s evolving objectives.
- Guaranteed compliance with critical federal and state regulations (FMLA, COBRA, EEOC, FLSA, OSHA), educating leadership on updates and guiding required actions.
- Innovated and refine HR policies to reinforce organizational values and enhance workplace standards.
Human Resources Generalist
Forge Industrial Staffing
11.2015 - 10.2018
- Provided hands-on support in daily HR operations, focusing on recruitment, employee engagement, and policy implementation to create a positive employee experience.
- Supported team initiatives on performance management and organizational development, contributing to an inclusive work environment.
- Coordinated compliance efforts across HR functions to maintain adherence to industry standards and regulatory requirements.
- Managed the end-to-end administration of employee healthcare benefits, ensuring seamless enrollment, optimizing benefit utilization, and maintaining compliance with healthcare regulations.
- Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Improved operational processes resulting in productivity increase in HR department.
On-site Coordinator
Forge Industrial Staffing
04.2014 - 11.2015
- Assisted with the implementation of company HR operations at client sites, improving operational flow and client satisfaction through strategic talent acquisition.
- Standardized policies for performance, compensation, and development, aligning client site operations with corporate HR practices.
- Led training and coaching initiatives to foster a high-performance culture and improve employee satisfaction.
- Administered benefit programs and guided employees through the enrollment process, enhancing employee understanding and appreciation of available benefits.
Front Desk Agent
Forge Industrial Staffing
03.2012 - 09.2014
- Delivered exceptional customer service, establishing a welcoming and professional environment for all hotel guests.
- Handled guest inquiries and reservations with accuracy and efficiency, contributing to the hotel’s reputation for service excellence.
- Enhanced guest satisfaction by addressing concerns swiftly, often exceeding service expectations.
- Oversaw front desk organization and contributed to the hotel’s cleanliness and appeal, supporting the brand’s quality standards.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
Education
Associate Degree General Studies -
Grand Rapids Community College
Grand Rapids, MIHigh School Diploma -
South Haven High School
South Haven, MI06-2012
Skills
- Employment law
- Benefits and compensation management
- Diversity and Inclusion
- Workforce Planning
Certification
SHRM-CP, Certification
OSHA General Industry, Certification
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Manager of Human Resources
Forge Industrial Staffing
12.2020 - Current
Human Resources Assistant Manager
Forge Industrial Staffing
10.2018 - 06.2020
Human Resources Generalist
Forge Industrial Staffing
11.2015 - 10.2018
On-site Coordinator
Forge Industrial Staffing
04.2014 - 11.2015
Front Desk Agent
Forge Industrial Staffing
03.2012 - 09.2014
Associate Degree General Studies -
Grand Rapids Community College
High School Diploma -
South Haven High School
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