Abril Robles
Northridge,CA
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Host
Wood Ranch BBQ & Gill
Northridge, CA
08.2021 - 06.2022
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Assisted managers with quick solutions to solve problems.
- Recorded available tables after seating each party using specialized seating software.
- Answered customer questions about hours, seating and menu information.
- Took reservations by phone and walk-ins, answered customer questions and informed of accurate wait times.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Informed servers of newly seated parties for speedy service.
Education
No Degree - Registered Nurse
Los Angeles Pierce College
Woodland Hills, CAHigh School Diploma -
Grover Cleveland Charter High School
Reseda, CA06.2021
Skills
- Active Listening and Communication
- Reservation Management
- Warm and Welcoming
- Time Management
- Wait List Management
- Effective Customer Service
- Valid Food Handlers Certification
- Anticipating Guest Needs
- Problem Resolution
- Safety Protocols
- Friendly and helpful
art and creativity
I'm a creative person and love spending time doing arts and crafts, drawing and painting. I find art to be a perfect way to express your emotions and as a form of mediation.
Languages
spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Host
Wood Ranch BBQ & Gill
08.2021 - 06.2022
No Degree - Registered Nurse
Los Angeles Pierce College
High School Diploma -
Grover Cleveland Charter High School
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