Abril K Miramontes
Santa Fe,NM
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Expertise in coffee preparation, machine maintenance, and inventory management, with friendly and approachable demeanor.
Till this day I talk to my customers from Starbucks and Camino Real Imports. I had a great bond with the daily buyers as well as tourists.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks (Market Street)
04.2024 - 09.2024
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Used POS system to accurately enter orders and process payments.
- Controlled line and crowd with quick, efficient service.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Salesperson
Camino Real Imports
01.2021 - 07.2021
- Implemented effective sales strategies to maximize revenue generation.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Stayed current on company offerings and industry trends.
- Negotiated prices, terms of sales and service agreements.
- Developed relationships with clients for increased loyalty and repeat business.
- Presented professional image consistent with company's brand values.
Education
Still Continuing For A Bachelor's Degree - Accounting And Finance
Santa Fe Community College
6401 Richards Ave, Santa Fe, NM 8750805-2026
High School Diploma -
Capital High School
Capital High School, 4851 Paseo Del Sol, Santa Fe,05-2024
Skills
- Friendly and outgoing
- Up-selling
- FLUENT IN Spanish & English
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Exceptional customer service
- Cash Register Operation
- Excellent memory
Certification
Bilingual Seal
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks (Market Street)
04.2024 - 09.2024
Salesperson
Camino Real Imports
01.2021 - 07.2021
Still Continuing For A Bachelor's Degree - Accounting And Finance
Santa Fe Community College
High School Diploma -
Capital High School