Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Sales Representative
T-Mobile
Oklah, OK
06.2023 - Current
Compiled reports on sales activity, progress towards goals, and other metrics.
Collaborated with teammates to discuss new opportunities and strategies to meet and exceed sales quotas.
Developed key customer relationships to increase sales.
Answered product questions with up-to-date knowledge of sales and promotions.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Demonstrated leadership by making improvements to work processes and helping to train others.
Managed inventory levels by ordering sufficient stock for each account.
Member Service Loan Officer
Tinker Federal Cu
Oklaho, OK
09.2022 - 12.2022
Identified opportunities for cross-selling additional products and services.
Explained various types of loans available to customers and their associated terms and conditions.
Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
Reviewed credit histories, income statements, and other financial information of loan applicants.
Submitted loan applications to underwriter for verification and recommendations.
Delivered high levels of customer service to facilitate smooth processes.
Member Service Representative
Tinker Federal Cu
Oklahoma City, OK
07.2021 - 08.2022
Explained account information to customers in detail as needed.
Cross-sold additional bank products when applicable to meet customer needs.
Continuously updated knowledge about banking products, services, policies and regulations.
Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Assisted customers in opening new accounts and completing required paperwork.
Handled large volumes of currency quickly and accurately with minimal errors.
Balanced cash drawers on a daily basis.
Identified fraudulent activity or suspicious behavior immediately reported it to management.