Hi, I’m
Abu Rashed
Buffalo,NY
Overview
11
years of professional experience
Work History
Integer Group
MTM2
06.2017 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Dunking Donuts
Store Manager in Training
01.2013 - 04.2016
Job overview
- Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
- Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
- Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
- Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
- Collaborated with corporate office on promotions planning and execution to drive sales growth and exceed revenue targets.
- Developed strong customer relationships through attentive service and proactive resolution of concerns, resulting in increased customer satisfaction.
- Led weekly staff meetings to discuss operational updates, address concerns or challenges, and celebrate team successes.
- Developed targeted marketing campaigns that effectively communicated the brand message and attracted new customers into the store.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reported issues to higher management with great detail.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
Noakhali Scince And Technology Institute Noakhali, Bangladesh
Scince And Computer
12.2011
Timeline
MTM2
Integer Group
06.2017 - Current
Store Manager in Training
Dunking Donuts
01.2013 - 04.2016
Noakhali Scince And Technology Institute
Scince And Computer
Similar Profiles
Chiara Maria Bianca BennaChiara Maria Bianca Benna
Event Hostess at The Integer GroupEvent Hostess at The Integer Group
Steve WhiteSteve White
Chief Commerce Officer at The Integer Group (Omnicom Commerce)Chief Commerce Officer at The Integer Group (Omnicom Commerce)
Heikal AliakberHeikal Aliakber
Brand Manager, Marketing Activation at Altria GroupBrand Manager, Marketing Activation at Altria Group
Andrew GarciaAndrew Garcia
Talent Coordinator at End Game TalentTalent Coordinator at End Game Talent
Ethan BeckerinkEthan Beckerink
Licensed Insurance Agent at Bob White Insurance Agency LLCLicensed Insurance Agent at Bob White Insurance Agency LLC