WINDOWS SETUP
ABU BAKAR HASSAN
TECHNICHIAN
Summary
Performance-driven Fire Alarm Technician determined to provide excellent service and assistance to customers. Enthusiastic worker promoting excellent attendance record and known for effectively demonstrating alarm and closed-circuit TV systems. Dependable Fire Alarm Technician with [Number] years of safeguarding lives and structures through meticulous installation and monitoring of safety systems. Versed in all new and emerging networking technologies. Equally comfortable integrating cutting-edge alarm systems or maintaining legacy hardware to promote optimal safety standards.
Overview
28
28
years of professional experience
Work History
Mechanical Technician
M.AUTOMOBILE SDN BHD
01.2022 - 04.2024
- Supported continuous improvement initiatives by actively participating in cross-functional teams focused on process optimization.
- Coordinated with other engineering professionals to coordinate operation of mechanical systems.
- Performed comprehensive equipment audits, informing maintenance strategies, and budgeting decisions for future investments in machinery upgrades or replacements.
- Trained and supervised mechanical engineering technicians in installation and maintenance of equipment.
- Conducted root cause analysis to identify source of mechanical system malfunctions.
- Performed in-depth troubleshooting to diagnose and resolve range of mechanical failures.
- Completed detailed inspections of electrical and mechanical components to identify issues.
- Provided technical support to customers, addressing concerns promptly and maintaining strong relationships with clientele.
- Identified mechanical problems and determined best solutions for correction.
- Conducted extensive research on materials to optimize product design and increase durability.
- Collected and analyzed data to identify trends and develop solutions to existing mechanical problems.
Import and Export Coordinator
SANTA BIRD FARM SURABAYA
01.2015 - 02.2018
- Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
- Strengthened supply chain efficiency by collaborating with internal departments such as procurement, logistics, and sales to align objectives and streamline workflows.
- Developed strategies to reduce overall shipping costs while maintaining high-quality service.
- Supported business growth by researching new markets, identifying potential clients, and providing insights on market trends in the import/export industry.
- Researched and helped evaluate new potential suppliers and vendors for better service and pricing.
- Contributed to company''s sustainability goals by identifying environmentally friendly packaging materials for export shipments.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Negotiated freight rates with carriers for international transportation of goods.
- Assisted with problem resolution and dispute management relating to import and export activities.
Installer
MS ALARM AND AUTOMATION
01.2010 - 04.2015
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Installed complete systems at new residential and business construction sites.
- Prevented potential system failures through diligent monitoring and proactive equipment upgrades, maintaining high levels of security for clients'' properties.
- Authored weekly reports detailing work order completions, logged malfunctions and other activities.
- Learned and adapted quickly to new technology and software applications.
- Streamlined installation processes by effectively managing resources and coordinating with suppliers, reducing project completion times.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Demonstrated features and functionality of alarm systems to customers.
- Responded to maintenance calls and troubleshot devices.
- Enhanced customer satisfaction by providing timely and efficient installations of alarm systems.
- Assisted in developing marketing materials highlighting the benefits of CCTV and alarm systems which led to an increase in leads generation.
- Improved security measures by installing and maintaining various CCTV systems in residential and commercial settings.
- Maintained alarm hardware inventory levels, safeguarding component availability for emergency calls.
Alarm Installation Technician
UNITED ALARMTRONICS SDN BHD
02.2007 - 12.2008
- Determined optimal wiring routes for minimal visual impact while maintaining system performance requirements.
- Responded to maintenance calls and troubleshot devices.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
Technician
SECURICOR ALARMS (M) SDN BHD
06.1996 - 01.2005
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Wrote and revised maintenance procedures.
- Served as a reliable point of contact for customers experiencing technical difficulties with their products or systems.
- Liaised with internal departments to optimize productivity and efficiency.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
Education
No Degree - DIPLOMA INFORMATION TECHNOLOGIES
SAL COLLAGE JOHOR BAHRU
JOHOR BAHRU 04.2001 -
High School Diploma -
SEKOLAH MENENGAH DATO MAHMUD PADUKA RAJA
TANAH MERAH 04.2001 -
High School Diploma -
SEK MENENGAH KEBANGSAAN JELI
JELI 04.2001 -
Skills
Network configuration
undefinedSoftware
FIND SOFWARE PROBLEM
Smartphone software re programming
Installations all windows and driver
REPAIR COMPUTER
TO FIND PROBLEM ON COMPUTER.
REPARTITION ANY HARD DRIVE
UPGREAD WINDOWS AND RAM SYSTEM
ALL ABOUT SOFTWARE COMPUTER
Additional Information
SPECIALIST WIRING ELECTRIC,INSTALLATION OF ASTRO,INSTALL CCTV
AUTOMATIC GATES INSTALL AND SERVICES,INSTALL DOOR ACCESS SYSTEM,
HOME AUTOMATION SYSTEM.
Timeline
Mechanical Technician
M.AUTOMOBILE SDN BHD
01.2022 - 04.2024
Import and Export Coordinator
SANTA BIRD FARM SURABAYA
01.2015 - 02.2018
Installer
MS ALARM AND AUTOMATION
01.2010 - 04.2015
Alarm Installation Technician
UNITED ALARMTRONICS SDN BHD
02.2007 - 12.2008
No Degree - DIPLOMA INFORMATION TECHNOLOGIES
SAL COLLAGE JOHOR BAHRU
04.2001 -
High School Diploma -
SEKOLAH MENENGAH DATO MAHMUD PADUKA RAJA
04.2001 -
High School Diploma -
SEK MENENGAH KEBANGSAAN JELI
04.2001 -
Technician
SECURICOR ALARMS (M) SDN BHD
06.1996 - 01.2005
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