Abubakar Siddiq
Lawrenceville,GA
Summary
Dynamic technician with a proven track record at Usa Electronics LLC, excelling in troubleshooting and equipment maintenance. Recognized for enhancing customer satisfaction through exceptional service and training. Adept at multitasking under pressure, leveraging strong diagnostic skills to ensure efficient repairs and prolong equipment lifespan.
Professional technician with extensive hands-on experience in troubleshooting, maintenance, and repair of complex systems. Strong focus on team collaboration and achieving results. Reliable with adaptable skill set in diagnostics, electrical systems, and mechanical repairs. Known for effective problem-solving and delivering high-quality outcomes.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Technician
Usa Electronics Llc
01.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Enhanced team productivity with thorough training on new technologies and procedures.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
Sales Manager
E-cycle Green Llc
12.2018 - 12.2020
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Education
BBA - BUSINESS
IQRA UNIVERSITY
PAKISTAN KARACHI11-2015
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Equipment maintenance
- Customer interaction
- Repair services
- Heavy lifting
- System diagnostics
- Inventory oversight
- User training
- Diagnostic testing
Accomplishments
- Led a team of operators to set the average fastest operation time and quality yield from start to finish.
- Resolved product issue through consumer testing.
Languages
English
Professional Working
Timeline
Technician
Usa Electronics Llc
01.2021 - Current
Sales Manager
E-cycle Green Llc
12.2018 - 12.2020
BBA - BUSINESS
IQRA UNIVERSITY
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