Abubakar "Jamal" Ali
Seattle,WA
Summary
Demonstrated expertise in elevating customer service and safety through strategic relationship management and rigorous attention to detail.
Overview
2023
2023
years of professional experience
Work History
Security Officer
Monument Security Services
Head Cashier
Taco Bell Restaurant
Head Cashier
Wendy's
Cook
McDonald's
Janitorial Worker
Philips Healthcare
Lot Attendant
Brown Bear Car Wash
- Maintained organized lot to enhance dealership appearance and customer experience.
- Managed key check-in/check-out system, ensuring accurate tracking of all keys.
- Performed maintenance tasks such as battery charging and tire inflation checks, minimizing downtime.
- Cultivated positive relationships with customers through friendly, professional service.
- Promoted a professional atmosphere via courteous communication with customers and vendors.
- Adhered to safety protocols to ensure personal, guest, and vehicle safety.
- Conducted light custodial duties, including trash removal and sweeping walkways, to ensure cleanliness.
- Monitored lot security, promptly reporting suspicious activities to management for resolution.
Security Officer
Securitas Security Services USA
04.2019 - 10.2022
- Cultivated welcoming atmosphere by greeting guests with professionalism and courtesy.
- Acted swiftly during emergencies to minimize potential damage and injuries.
- Patrolled premises using vehicle, bicycle, and foot to ensure security.
- Addressed visitor inquiries regarding facility safety and access control procedures with excellent customer service.
Education
High School Diploma -
Ballard High School
1418 NW 65th St, Seattle, WA 98117Skills
- Report writing and incident reporting
- Security and access control
- Detail orientation
- Customer service excellence
- Complex problem solving
- Relationship management
- Conflict de-escalation
Timeline
Security Officer
Securitas Security Services USA
04.2019 - 10.2022
Security Officer
Monument Security Services
Head Cashier
Taco Bell Restaurant
Head Cashier
Wendy's
Cook
McDonald's
Janitorial Worker
Philips Healthcare
Lot Attendant
Brown Bear Car Wash
High School Diploma -
Ballard High School
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