Abu Bakarr Kamara
Upper Marlboro,United States
Summary
Experienced Pharmacy Technician with comprehensive knowledge of pharmacy operations. Ready to contribute talent and expertise in leadership, team building, efficient prescription order fulfillment, and cultivating strong customer relationships for long-term business growth and retention. A team-oriented professional dedicated to delivering exceptional customer service through collaborative efforts.
Overview
8
8
years of professional experience
Work History
IV-Pharmacy Technician
Sibley Memorial Hospital
08.2023 - Current
- Compounding IV solutions and medications, following strict aseptic techniques to prevent contamination
- Utilizing sterile techniques and working within a laminar flow hood or cleanroom environment to maintain the sterility of the medications
- Performing precise calculations to ensure the correct dosage and concentration of medications.
Certified Pharmacy Technician
Kaiser Permanente
09.2019 - Current
- Worked cohesively with pharmacists and technicians in a fast-paced hospital environment to deliver the highest quality member satisfaction
- Streamlined daily protocols collectively with coworkers to increase efficiency and decrease patient wait time
- Handled and resolved complications between physicians, patients and third-party policies to fill prescriptions in a timely manner
- Achieved a perfect customer experience score for every month of evaluation
RX Supervisor
CVS Health
03.2016 - 09.2019
- Supervise, train, and mentor front store employees to ensure they understand their roles and responsibilities
- Conduct regular performance evaluations, provide constructive feedback, and address employee performance issues as needed
- Address employee concerns and resolve conflicts within the team effectively and professionally
- Ensure a high level of customer service by monitoring staff interactions with customers and addressing any service-related issues
- Handle customer complaints and resolve issues in a timely and satisfactory manner to enhance customer loyalty.
Education
Master's degree - Healthcare Management-Informatics
Colorado Technical University
Colorado Springs, CO07.2024
Bachelor's degree - Public Health
Capella University
Minneapolis, MN12.2022
Skills
- Inventory Management
- Customer Service
- Drug utilization review
- Inventory Tracking
- IV Supply Restocking
- Intravenous admixture preparation
- Effective Communication
- Analytical Skills
- Problem-solving aptitude
- Epic
- Pyxis Management
- Epidemiology
- Clinical Research
- Supervising Experience
- Hospital Experience
- IV Experience
- Management Skills
Additional Information
I possess the following job skills and experience: Medical Billing; Compounding Medications; Pharmacy Technician Experience; Medical Office Experience; Insurance Verification; HIPAA; Medical Terminology; Hospital Experience; Typing; Transcription; Computer Operation; Anatomy & Physiology Knowledge; EMR Systems; Cash Handling; Microsoft Outlook; Microsoft Word; Microsoft Powerpoint; Aseptic Technique; Medical Records; Research; Time Management; Computer Skills Packaging; Clinical Pharmacy Experience; Phone Etiquette; Emotional Intelligence; Ability to work under intense pressure; Public Health Experience; Epidemic Experience with Ebola and Covid-19; Good writing skills; Listening skills; Excellent communication skills.
Desiredlocations
Washington, District of Columbia, United States
Availability
Permanent, Temporary, Term, Detail, Seasonal, Summer, Presidential Management Fellows, Recent Graduates, Multiple Appointment Types, Internships, Intermittent, Telework, Full-time, Part-time, Shift work, Intermittent, Job sharing, Multiple Schedules
Timeline
IV-Pharmacy Technician
Sibley Memorial Hospital
08.2023 - Current
Certified Pharmacy Technician
Kaiser Permanente
09.2019 - Current
RX Supervisor
CVS Health
03.2016 - 09.2019
Master's degree - Healthcare Management-Informatics
Colorado Technical University
Bachelor's degree - Public Health
Capella University
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