Abubakir Achilov
Fairfax,VA
Summary
Car enthusiast with 8 years of auto tech experience Mercedes-Benz Certified Technician with a proven track record at Mercedes-Benz Of Tyson's corner, showcasing exceptional mechanical knowledge and customer service expertise. Excelled in system diagnostics deep engine teardowns and electrical repair, significantly reducing come-back rates. Demonstrated ability to multitask and prioritize under pressure, ensuring quality control and deadline compliance.
Overview
8
8
years of professional experience
Work History
Mercedes-Benz Certified Technician
Mercedes-benz Of Tysons Corner
11.2020 - Current
- Performed all levels of repairs on various Mercedes-Benz models.
- Average min of 125 Hours as a flat rate tech every 2 weeks
- performed multi point inspections with video's explaining vehicle health report
- Maintained a great relationship and communication with Management, Clients, Service Advisors, Shop Foreman, Parts Department, and other Technicians.
- Received repair orders from team leader and promptly analyzed the complaint(s), identified the cause, and performed the correction(s) accurately and in a timely manner.
- Maintained an extremely low damage and come back repair rate.
- Prepared detailed repair quotes with labor times for customer pay clients and internal repair orders.
- Requested parts for vehicles under warranty, labeled and turned in defective parts for warranty claim processing.
- Followed factory repair instructions on WIS as well as WIS Dynamic wiring diagram, accessed factory labor times on WIS operation times, and found warranty damage codes for defective parts.
- Navigated Star Wiring and interpreted complex wiring diagrams for electrical diagnostics and repairs.
- Removed, disassembled, rebuilt, and reinstalled engines, transmissions, front/rear differentials, transfer cases, and all powertrain/drivetrain components.
- Maintained shop supplies and tools, special tools, my own personal tools and work area.
- Performed and stayed up to date with Mercedes-Benz bulletins and campaigns
- Performed four wheel alignments to factory specifications.
- Completed quarterly certification classes through Learning Link website, also completed numerous online and in-person training courses.
- Performed quick lube, A, B, and pre-paid maintenance services including thorough multi-point inspections during all services and prepared quotes for possible upsells.
- Performed Pre-Delivery Inspections on new vehicles delivered to the dealership.
Shop Technician
Sk Auto Repair
08.2018 - 03.2020
- Write estimates
- Operated vehicles to troubleshoot problems and verify repair success.
- Performed preventative maintenance tasks diligently, extending the lifespan of vehicle.
- Collaborated effectively with colleagues to complete challenging projects within established deadlines.
- Helped team meet customer service deadlines by working quickly and minimizing errors.
- Provided exceptional customer service, addressing questions or concerns with professionalism and courtesy.
- Communicate with customers regarding vehicle issue
- Deep engine teardowns
- Mount/balance tires
- Wheel alignment
- Clean shop/ customer area
- Diagnosed and repaired problems with electrical and mechanical systems.
Quick Lube Technician
Jiffy Lube
07.2016 - 08.2018
- Performed preventive maintenance
- commutating with customer regarding vehicle issue
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of multipoint point inspection.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.
- Greeted customers and answered questions about oil changes and other services.
- Ensured a clean and safe work environment by following company guidelines and maintaining equipment regularly.
- Recommended additional services based on vehicle inspection findings, helping customers stay proactive about their car care needs.
Education
Mercedes Certified Technician - Automotive Technology
Mercedes Benz Traning Center
Robbinsville, New JerseyAssociate Degree in Automotive Technology - Automotive Mechanics
Northern Virginia Community College
Annandale, VA09.2020
High School Diploma -
Fairfax High School
Fairfax, VA09.2018
Skills
- Technologically advanced
- Customer service experience
- Ability to troubleshoot
- Ability to prioritize effectively
- Maintenance and repair
- Deadline compliance
- Issue resolution
- Product inspections
- Attention to Detail
- Works Well Under Pressure
- Multitasking and Organization
- Heavy Lifting
- Mechanical Knowledge
- System diagnostics
Timeline
Mercedes-Benz Certified Technician
Mercedes-benz Of Tysons Corner
11.2020 - Current
Shop Technician
Sk Auto Repair
08.2018 - 03.2020
Quick Lube Technician
Jiffy Lube
07.2016 - 08.2018
Mercedes Certified Technician - Automotive Technology
Mercedes Benz Traning Center
Associate Degree in Automotive Technology - Automotive Mechanics
Northern Virginia Community College
High School Diploma -
Fairfax High School
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