Summary
Overview
Work History
Education
Skills
Websites
It Certifications
Programming Languages And Troubleshooting
Database Networking
UNHCR
Timeline
Generic
Abubeker Ibrahim

Abubeker Ibrahim

Information Technology Support Technician
columbus,OH

Summary

Dedicated lifelong learner with a profound passion for information, supported by years of independent study and recent enrollment in structured academic coursework at Columbus State Community College. Possesses diverse project experience in multitasking environments, demonstrating adaptability and resilience applicable to any workplace setting. Successfully balancing a demanding career, rigorous academics, and family commitments has developed exceptional organizational skills and the ability to pivot seamlessly in dynamic situations. Committed to leveraging this unique blend of experience and knowledge to contribute meaningfully in a professional capacity.

Overview

9
9
years of professional experience
3
3
Languages

Work History

Group leader

Victoria Secret
02.2022 - Current

Clerical Assistant / Administrative Support

  • Performed clerical and administrative duties including data entry, filing, record maintenance, and document organization to support daily store operations.
  • Assisted with inventory records, stock documentation, and sales reports to ensure accuracy and timely updates.

Clerical

Victoria Secret
02.2022 - Current

Trainer

Victoria Secret
10.2018 - 02.2022

Team Leader

Bakery Express of Central FL
08.2016 - 10.2018

Education

Certificate - Human Rights

International Rescue Committee (IRC)
Ethiopia
05.2001 -

Certificate - Harmful Traditional Practice

International Rescue Committee (IRC)
Ethiopia

A.A.S. - Information Technology Support Technician

Columbus State Community College
Columbus, OH
12.2025

CompTIA Network+ - undefined

05.2025

CompTIA A+ - undefined

12.2024

Google IT Support Professional - undefined

12.2024

Skills

Continuous Improvement

Contributed to continuous improvement efforts by identifying workflow inefficiencies and suggesting process enhancements to improve accuracy and productivity

Health and Safety Procedures

Followed and supported health and safety procedures to maintain a clean, safe, and compliant work environment for staff and customers

It Certifications

  • CompTIA Network+, Earned, 2025-05-01
  • CompTIA A+, Earned, 2024-12-01
  • Google IT Support Professional, Earned, 2024-12-01

Programming Languages And Troubleshooting

  • Developed a balloon clicking game using JavaScript, HTML, CSS, and jQuery.
  • Created a Windows Forms Application using C# that allowed the user to manage a bank account by making deposits, withdrawals, and receiving transaction history.

Database Networking

  • Built an ASP.NET MVC Web App utilizing Entity Framework Core and C# that allowed the user to perform CRUD operations on a SQL Server database.
  • Designed a database modifying Windows Forms application in C# that allowed the user to click GUI buttons to add, delete, and modify movies in a SQL Server database.

UNHCR

  • Supported UNHCR community mobilization activities by engaging refugees, host community members, and local leaders to promote participation in protection and assistance programs.
  • Assisted in organizing community meetings, focus group discussions, and awareness sessions to support protection, education, and livelihood initiatives.
  • Facilitated communication between community members and implementing partners to ensure feedback, inclusion, and accountability.

Timeline

Group leader

Victoria Secret
02.2022 - Current

Clerical

Victoria Secret
02.2022 - Current

Trainer

Victoria Secret
10.2018 - 02.2022

Team Leader

Bakery Express of Central FL
08.2016 - 10.2018

Certificate - Human Rights

International Rescue Committee (IRC)
05.2001 -

Certificate - Harmful Traditional Practice

International Rescue Committee (IRC)

CompTIA Network+ - undefined

CompTIA A+ - undefined

Google IT Support Professional - undefined

A.A.S. - Information Technology Support Technician

Columbus State Community College
Abubeker IbrahimInformation Technology Support Technician