Abukar Shiwoko
Mesa,AZ
Summary
Dynamic and results-oriented business owner with over 3 years of experience in the cleaning and facility management industry. Proven track record of driving operational excellence, customer satisfaction, and business growth. Skilled in team leadership, strategic planning, and client relationship management.
Highly motivated professional with several years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
10
10
years of professional experience
Work History
Owner
A&S Cleaning Facility Solutions
- Current
- - Manage and lead a team of6 cleaning professionals, ensuring high-quality service delivery to all clients
- - Develop and implement strategic plans to grow the business, increasing revenue and market share
- - Oversee daily operations, including scheduling, supply management, and quality control
- - Build and maintain strong relationships with clients, addressing their needs and ensuring satisfaction
- - Implement training programs to enhance team skills and ensure compliance with industry standards
- - Monitor and control budget, ensuring cost-effective operations while maintaining service quality
- - Drive marketing and business development initiatives, resulting in [specific achievement, e.g.,20% increase in client base over the past year]
Warehouse Worker
Traba agency
01.2023 - Current
- Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
- Conducted inventory checks, ensuring accurate stock levels and timely restocking processes.
- Maintained cleanliness and organization of work area, enhancing overall safety and efficiency.
- Assisted in loading and unloading shipments, minimizing handling time through effective teamwork.
Security Officer
Gardaworld
01.2024 - 01.2025
- - Surveillance: Monitoring premises to prevent theft and ensure safety, spotting suspicious activities
- - Crowd control: Managing large gatherings, enforcing rules, and diffusing conflicts peacefully
- - Emergency response: Reacting quickly and effectively to incidents, providing first aid when necessary
Security Officer
Blue Steel Security
12.2023 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Car Salesman
Chapman Acura
01.2020 - 01.2022
- - Utilized effective communication skills to build rapport and close sales
- - Demonstrated high level of product knowledge to assist customers in decision-making
- - Managed customer inquiries and follow-ups to ensure customer satisfaction and retention
Sales Assistant
Auto Click
02.2018 - 01.2020
- - Negotiated and closed deals, resulting in a high customer satisfaction rate
- - Conducted test drives and demonstrated vehicle features to potential customers
Driver,
Hertz Rental Car
11.2015 - 02.2017
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Demonstrated strong knowledge of vehicle features and functions when assisting clients with questions about their rental cars, facilitating a smooth user experience from start to finish.
- Kept accurate records of mileage, fuel usage, and maintenance tasks for proper fleet management purposes.
Education
High School Diploma -
01.2015
Skills
- - Customer Service
- -Leadership
- - Product Knowledge
- - Marketing and Promotion
- - Problem-Solving Abilities
- - Confidentiality
References
Available upon request.
Timeline
Security Officer - Gardaworld
01.2024 - 01.2025
Security Officer - Blue Steel Security
12.2023 - 02.2024
Warehouse Worker - Traba agency
01.2023 - Current
Car Salesman - Chapman Acura
01.2020 - 01.2022
Sales Assistant - Auto Click
02.2018 - 01.2020
Driver, - Hertz Rental Car
11.2015 - 02.2017
Star High School - High School Diploma,
Owner - A&S Cleaning Facility Solutions
- Current
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