Abul Ahamed
Oklahoma city,OK
Summary
Experienced Senior Pharmacy Technician with 2+ years of retail pharmacy experience, strong knowledge of medication dispensing and inventory management, and excellent customer service skills. Dedicated Senior Pharmacy Technician with a passion for promoting medication adherence, ensuring patient safety, and collaborating with healthcare providers to optimize patient care. Detail-oriented Senior Pharmacy Technician with a proven track record of accurately processing prescriptions, managing inventory, and providing top notch patient care in fast paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SENIOR PHARMACY TECHNICIAN
Walgreens Pharmacy
07.2022 - Current
- Assisted in training and mentoring new pharmacy technicians, leading to increased team efficiency and cohesion.
- Expedited prescription fulfillment through proficient use of pharmacy software systems, resulting in reduced wait times for customers.
- Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
- Adherence to proper medication-handling techniques and industry best practices. ·
- Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
- Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.·
- Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
- Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. ·
- Avoided product waste with proper stock rotation procedures.
- Followed medication-handling techniques and industry best practices to minimize risk and maintain accuracy.
- Skilled in inventory management, including ordering, stock control, and expiration date monitoring
- Developed strong relationships with patients through empathetic listening and tailored guidance on medication usage directions or side effects prevention tips.
HOTEL FRONT DESK
Extended Stay America
04.2021 - 05.2022
- Made sure that credit cards being offered by clients for payments are valid
- Issued room keys to guests and made certain that keys issued are correct
- Introduced amenities and services to guests for their information and guidance
- Encoded and organized pertinent information and data into the computer
- Recorded the expenditure of the guests and added it to the guests' bill of payment
- Collected payment from guests during checking out and made sure they leave the premises safely
E - COMMERCE MEMBER SERVICE AGENT
Costco Corporate Office
02.2021 - 04.2021
- Proactively identified opportunities for process improvement within the department, resulting in increased efficiency and productivity for the entire team.
- Welcomes and communicates with members and potential members. Answers questions, resolves problems, and explains membership, warehouse, and credit card programs. ·
- Reviews membership, warehouse, and credit card programs to keep knowledge up to date. ·
- Welcomes and communicates with members and potential members. Answers questions, resolves problems, and explains membership, warehouse, and credit card programs. ·
- Reviews membership, warehouse, and credit card programs to keep knowledge up to date. ·
- Assists at refund counter or with marketing, as necessary. Cleans department, stocks form and cleans and supplies printers. ·
- Keys credit applications; conforms to credit card company practices for verifications, confidentiality, access, and discretion
PERSONAL SHOPPER
Walmart Super
04.2020 - 01.2021
- Take orders, pick order, deliver to car
CASHIER
Classen Food Mart
04.2017 - 09.2019
- Scanned groceries and ensured proper price scanning
- Balanced daily cash register receipts and provided quality customer service
- Answered customers' questions and provided information on procedures
- Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change
- Offered customers carry-out service at the completion of transactions
- Calculate money in cash drawers at the beginning and the end of shifts for accuracy of transactions and petty cash
FRONT OFFICE RECEPTIONIST
Country Inn and Suites
03.2018 - 06.2019
- Made sure that credit cards being oered by clients for payments are valid
- Issued room keys to guests and made certain that keys issued are correct
- Introduced amenities and services to guests for their information and guidance
- Encoded and organized pertinent information and data into the computer
- Recorded the expenditure of the guests and added it to the guests' bill of payment
- Collected payment from guests during checking out and made sure they leave the premises safely
- Assisted visitors and guests registered in the hotel
- Guaranteed guests of a full hospitable service that would entice them to visit the hotel again
HOTEL FRONT DESK
Rodeway Inn and Suites
02.2016 - 12.2017
Education
ASSOCIATE - APPLIED SCIENCE
Oklahoma City Community College
Oklahoma city, OK05.2021
Skills
- Ability to communicate to diverse customer base
- Ability to work in team structure Comply with company rules and policies
- Empathetic listener and persuasive speaker
- Insurance Verification
- Medication Dispensing
- Workflow Optimization
- Drug Inventory Control
- Pharmacy Ethics
- Empathetic listener and persuasive speaker
- Conflict Management Skills : Quickly adapt with surrounding and able adapt with the sudden change of environment
- Pharmaceutical Calculations
Certification
- CPhT Nationally Certified Pharmacy Technician, PTCB, Walgreens, Oklahoma, 2024
- State Pharmacy Tech Certification
Personal Information
- Title: CPHT Pharmacy Technician
- Date of Birth: 01/10/96
- Nationality: Bangladesh
Activities
- Traveling
- Photography
- Sports
- Voluntary Activities
Languages
Hindi
Professional Working
Bengali
Native or Bilingual
Timeline
SENIOR PHARMACY TECHNICIAN
Walgreens Pharmacy
07.2022 - Current
HOTEL FRONT DESK
Extended Stay America
04.2021 - 05.2022
E - COMMERCE MEMBER SERVICE AGENT
Costco Corporate Office
02.2021 - 04.2021
PERSONAL SHOPPER
Walmart Super
04.2020 - 01.2021
FRONT OFFICE RECEPTIONIST
Country Inn and Suites
03.2018 - 06.2019
CASHIER
Classen Food Mart
04.2017 - 09.2019
HOTEL FRONT DESK
Rodeway Inn and Suites
02.2016 - 12.2017
- CPhT Nationally Certified Pharmacy Technician, PTCB, Walgreens, Oklahoma, 2024
- State Pharmacy Tech Certification
ASSOCIATE - APPLIED SCIENCE
Oklahoma City Community College
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