ABUTHAHIR ABDULKHADAR

Work History

Al Khorayef Petroleum Company

Dammam

07.2019 - 08.2023

Overseeing local and regional sales, promotions and campaigns
Planning and directing the hiring and training of new Sales Representatives
Directing and coordinating all sales activities locally and regionally
Preparing sales budgets and projections and approving expenditures
Tracking and analyzing sales statistics based on key quantitative metrics
Consistently defined Key Performance Indicator targets through sales leadership and process evaluation
Handling and resolving customer complaints regarding a product or service
Setting discount rates and determining price schedules
Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
Serving as the face of the organization to internal and external partners
Making data-informed decisions to drive performance and resource allocation
Developing and maintaining relationships with key clients
Setting sales quotas and goals
Overseeing and directing performance of the sales team
Identifying emerging markets to find new sales opportunities
Defining and executing territory sales plans

ZAFCO International - Global Tire Distributor And Manufacturer

Jeddah

04.2015 - 06.2019

Established and cultivated solid business relationships with new or existing customers.
Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Closed lucrative sales deals using strong negotiation and persuasion skills.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Resolved customer issues quickly to close deals and boost client satisfaction.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Recruited and hired top-level talent to add value and expertise to sales department.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Drove sales by developing multi-million dollar contract sales.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Communicated product quality and market comparisons by creating sales presentations.
Organized promotional events and interacted with community to increase sales volume.

ZAFCO International - Global Tire Distributor And Manufacturer

Jeddah

01.2013 - 03.2015

Achieved sales goals and service targets by cultivating and securing new customer relationships.
Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
Analyzed past sales data and team performance to develop realistic sales goals.
Directed sales support staff in administrative tasks to help sales reps close deals.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Developed sales strategy based on research of consumer buying trends and market conditions.
Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Prioritized helping customers over completing other routine tasks in store.
Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Used in-store system to locate inventory and place special orders for customers.
Provided exceptional services and pleasant shopping experiences to retail customers.
Managed efficient cash register operations.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.

Emmanual Silks

Edappally, Kochi

04.2013 - 12.2013

Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Made personal recommendations for customers by sharing product knowledge and demonstrating product.
Oversaw supply restocking, area cleaning, and product organization.
Created employee schedules to align coverage with forecasted demands.
Supervised department recoveries to maintain organized and professional displays for customers.
Implemented challenging personnel and department goals to drive performance.
Monitored sales and adjusted staffing levels to meet customer service standards.
Managed store inventory and stock levels to maintain availability of products.
Defined clear targets and objectives and communicated to other team members.
Managed senior-level personnel working in marketing and sales capacities.
Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Established team priorities, maintained schedules and monitored performance.