Kelsey Oldershaw

"She's resourceful, proactive, thinks independently and doesn't need much supervision or direction. She jumps in to help everyone on the team and exhibits the highest level of confidentiality. She has always anticipated my needs, with an ability to think under pressure and displays good judgement, while protecting my calendar, and also knowing when to prioritize our customers. She's been a pleasure to work with." -Brett Shirk, Chief Sales Officer, Crowdstrike (former CRO at Fastly)

• Manage and protect executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time, while always having them be made available to meet with internal stakeholders (so as not to appear as a "gate-keeper")
• Ability (when necessary) to provide 24/7 coverage of my execs. (I am an early bird and used to working within all time-zones in a global company).
• Facile with contract negotiation, coordination and execution of internal onsites, team offsites and customer meetings (from "soup to nuts")
• Have a 100% response rate (within hours) for any and all requests for meetings or info (both from within internal channels (Slack, email etc) and also from external requests
• Travel frequently (approx 1x/month) for executive support at various customer conferences, QBRs, team offsites, etc
• Interface in a collaborative, cross-functional way with a broad team of EAs who support the other C-Suite leaders in the company
• Handle highly confidential and sensitive information with discretion and tact
• Organize and coordinate conferences and monthly meetings
• Process travel expenses and reimbursements for executive and their teams
• Approval of Coupa requests, PTO requests, and all expenses on behalf of executives
• Support business and hospitality needs of corporate partners and staff during meetings and company events and conferences
• Coordinate events and worked on ad hoc projects
• Establish and maintain strong relationships with customers, vendors and strategic partners
• Collaborate with legal, accounting and other professional teams to review and maintain compliance with regulations

" Kelsey demonstrates all the values of our company. She is proactive, always looks out for the team, creative, and is insanely intelligent. Rarely do you find someone with such a high EQ and IQ. Her ability to thrive under pressure is incredibly impressive. "- Jessica Shor, General Counsel, Contentstack (Former Chief Legal Counsel / CSO at Vendavo)

• Contributes to smooth business operations by planning and organizing meetings and conferences.
• Provides a bridge for smooth communications between execs and internal departments, demonstrating leadership to build and maintain credibility, trust and support with senior management
• Facilitated successful transactional / funding event through extensive interfacing with Private Equity firms with highest level of discretion and confidentiality
• Management, hiring and training of direct report / administrative assistant
• Manages extremely complex calendars for members of C-Suite
• Composes and prepares confidential correspondence
• Handles all BOD meeting coordination, proactively scheduling with BOD members / counterparts to get BOD meetings scheduled out in advance for next calendar year.
• Sales Kick-Off event coordination and planning
• Holds all DocuSign responsibilities on behalf of legal team / C-Suite
• Drafting and emailing of extensive communications between CEO and potential prospects / current customers
• Coordination / processing of extensive national and international travel and corresponding expense reports
• Prioritizes conflicting needs, handles matters expeditiously, and follows through on projects to successful completion, often with urgent deadline pressures.
• "Go with the flow" attitude in an always changing environment, adapts to ambiguity easily.

"During her time at FullContact, Kelsey was a tremendous asset to the company and myself, personally. She demonstrated strong work ethic and emotional intelligence in all her actions, and was an absolute pleasure to work with. I hope that in the future I get the opportunity to work with her again." - Bart Lorang, CEO and Founder, FullContact

• All calendar oversight and support for the CEO and President / COO
• MindmavenTM workflow approach with CEO
• Slashed costs by as much as 10% of my budget per offsite / event, by powerful negotiation of pricing and fees, while ensuring continuation and enhancement of services
• Helped achieve greater ROI by thoroughly updating CEO's contact with real time personal details (learned via inbox shadowing) to ensure the highest-touch experience in his interactions with customers and investors
• Successfully sourced and recruited the project manager for our new office build-out, resulting in a savings of 50% of our initial total office build costs. Inbox shadowing of all of CEOs correspondences
• Ensured greatest customer experience by responding quickly to customer requests via telephone and email and routing them to the correct internal personnel
• Prepared and wrote meeting debrief draft preparations for CEO
• Achievement of all Asana tasks and daily interfacing with CEO via Asana for task management
• Daily utilization of Concur, Namely, Google apps, Asana
• Coordination of travel for Senior Leadership Team
• Orchestrated all roadshow coordination / planning
• Interfaced with BOD members to ensure smooth / successful board meetings and dinners
• Oversaw various all-company events, such as "Bring Your Kid To Work Day" and "Truancy Day"
• Coordination and oversight of all Board meetings and CEO's external VC events
• All executive offsite planning and coordination
• Performed research and extensive negotiation of contracts for Presidents' Club 2019
• Fastidious preparation of expense / travel reports for CEO, and COO / President, detailing and itemizing all allocations to ensure departmental budget accuracy
• Approval delegate for all President and COO's direct reports' expenses
• Participated in new office build-out steering committee
• Complex travel coordination, including extensive "round-the-world" travel, necessitating visas
• Office purchasing, and maintenance point person
• Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
• Handled various ad-hoc personal errands and accountabilities on behalf of CEO, such as gift purchasing, doctors appts, family vacation planning, research etc.
• Coordinated events, prepared agendas and managed schedule for CEO.

"I'll miss seeing you in Denver. You were always amazingly caring and supportive." - Sameer Dholakia, Former CEO, SendGrid, Inc.

• Worked directly with Internal leadership and multiple bankers / attorneys in a highly confidential atmosphere to achieve a hugely successful Initial Public Offering
• All calendar oversight and scheduling for CFO / COO
• IPO Activities
• Executed and coordinated all IPO roadshows
• Handled all Board of Directors meetings / and travel for board members
• Investor relations Support
• Coupa purchasing approvals on behalf of CFO/COO
• Major offsite event planning / meeting coordination
• Heavy travel coordination for CEO / COO (flights, hotels, cars, private jets)
• All scheduling on behalf of CEO and CFO / COO and team for IPO Readiness
• Non-deal roadshow and banker conferences
• Concur delegate for CFO/COO's direct reports' expense reports
• Approver of all PTO requests for all direct reports of CFO/ COO in ADP
• Prepared expense reports for board members' reimbursement
• Ad Hoc coordination for CFO / COO's direct reports upon request
• Proficient use of MS Office Suite, Google apps, Sharepoint, Concur, ADP
• Engaged in extensive contract negotiations for events, to cut costs to successfully stay within annual events budget
• Reconciled and processed expense reports for COO / CFO
• Processed travel expenses and reimbursements.
• Distributed company-wide announcements, booked conference rooms and coordinated catering for leadership meetings
• Carefully wrote down all phone messages and relayed them to appropriate personnel.

• Achieved fast-track promotion to manager of national administrative team members within 4 months
• All calendar oversight and scheduling for CEO and COO 
• Managed inboxes for CEO, COO, prepared well-written, typo free email correspondences on behalf of both 
• Managed all office administrators, providing mentorship to successfully ensure internal career development, resulting in internal promotions of 50% of my team within one year 
• Oversaw / managed all administrative / executive budgets to greatest success, offsetting overages by cutting costs in other areas to ensure we remained within (or under)  budget at all times. 
• Purchasing, Inventory Approvals 
• All vendor invoice approving (company-wide) 
• All onsite meeting coordination  / conference room booking and catering 
• Major offsite event planning / meeting coordination 
• Heavy travel coordination (flights, hotels, cars, visas, etc.) 
• Use of Concur for travel planning and expense reports 
• Approver of all company time-cards in ADP 
• Approver of all PTO requests for all direct reports of CEO, COO 
• Oversight of my direct reports' time-management and overtime
• Planning of Culture Events for office 
• Proofreading 
• Ad Hoc coordination for other C-Suite execs upon request 
• Did quarterly performance reviews, and maintained mandated weekly check-ins with all of my direct reports to foster constant growth and trust within my team
• Produced ad hoc reports and documents for senior team members.
• Verified data integrity and accuracy.
• Supported Chief Operating Officer with daily operational functions.

"I not only appreciated the support Kelsey gave me, but also that she sought ways to make her role more fulfilling, such as making congratulatory deliveries of flowers and gifts to our clinics-an example of making our organization a special place. She is a wonderful human being and a pleasure to be around." - Ian Wong, Division Vice President, Davita

• Oversight of Regional Operations Coordinators (covering 60 clinics across 3 states)
• Aggregation and distribution of weekly (all-division) treatment data and performance review data
• All (on and off-site) meeting and event coordination including, but not limited to, negotiating hotel contracts, large group travel planning, interfacing with hotel sales managers and / or outside vendors and caterers (choosing menus , flowers, wine, etc.), negotiating audio / visual packages, and planning team building events
• Clinic morale visits / relations
• Building PowerPoint decks for presentations
• Heavy calendaring , and correspondence for SVP, DVP, Group Finance Director, Director of Strategy, Regional Operations Director
• Interfacing with Senior Recruiting Directors to help screen potential candidates
• All coordination of candidate travel and interview schedules for HR ("People Services") for division
• Creation of new positions for new hires in Workday
• Generation of multiple weekly expense reports in Concur
• Weekly, complicated travel coordination (flights, cars, hotels, special considerations)
• Email Correspondence, and teammate relations on behalf of Executive Team
• On-boarding of new hires in Division
• IT procurement
• Workday, MS Office, Concur, Google Apps Proficiency
• All purchasing of office supplies and snacks
• Proofreading of marketing materials, newsletter, etc.
• Ghost writing of newsletter
• Daily use of Outlook, Excel, and PowerPoint
• Preparing, scheduling and running WebEx's and conference calls
• Updated and oversaw of facility demographic data
• Monthly MD Invoicing
• Recording meeting minutes and disseminating to Leadership Team
• Greeting, escorting, and giving tours to all executive visitors and potential candidates
• Giving birthday reminders, sending new hire welcome letters, etc.
• Approval delegate for all PTO requests, merit increases, and bonuses in Workday.
• Verified data integrity and accuracy.
• Produced ad hoc reports and documents for senior team members.
• Copied, logged and scanned supporting documentation.

"Kelsey excelled in this role for us and is a self-starter with excellent communication skills. I can readily recommend Kelsey for any position."- Chad Haynes, CFO / Vice-President , Accucode, Inc

"Probably more important than raw skill, is the ability to put it to use. Kelsey possesses a positive, engaging presence, predisposed to open collaboration. She was always a bright spot in the office, with an infectiously good attitude. Within short order, it felt like she had been a trusted member of the team for a long time."- Darrell Waters, Chief Marketing Officer, Accucode, Inc

• Maintained the CEO's complex calendars by coordinating and scheduling meetings.
• Assisted CEO and C-Level execs with extensive communications with clients, prospects, vendors, staff, partners, etc.
• Handled travel and event planning for entire executive team including President, VP/ CFO, VP of Business Development , Director of Operations and Marketing Team
• Performed editing and proof-reading for proposals, contracts and other company communications
• Followed strict organization system of filing physical and network-based files and documents
• Coordinated all company-wide events
• Assisted senior marketing director with proofreading all marketing materials / copy-writing for website
• Performed all HR functions including benefits administration, overseeing employee time tracking and payroll related documents, and act as primary contact for sensitive employee issues
• Office manager responsibilities included all purchasing, all inventory, facilitating office mailing and order receiving, and managing relationships with various vendors
• Held signing authority on company credit card, as well as CEO's personal credit cards
• Arranged personal travel, acquired passports, etc.
• Managed private rental units, and home maintenance appointments
• Daily personal errands, such as transporting kids, picking up dry cleaning, shopping for meals, etc.

• Provided all administrative support and correspondence related support to the CEO and President 
• Responsible for client relations
• Made final decisions regarding design consulting and finish selection
• Project coordination and scheduling
• Oversaw and approved all construction loan draws
• Negotiated bids
• Vendor coordination and hiring
• Compiled and organized bid books for all projects 
• Performed contract review and proofing
• Decision-making on behalf of executives 
• Interfaced with title companies regarding contracts and closings 
• Handled marketing campaigns including social media and website administration 
• Responsible for banking / lender relationships
• Managed bank accounts, and had signing authority on various bank accounts and company credit cards.
• Produced ad hoc reports and documents for senior team members.
• Analyzed departmental documents for appropriate distribution and filing.
• Entered details such as payments, account information and call logs into the computer system.

• Started a successful yoga / teacher training / retail business 
• Negotiated commercial lease structure 
• Oversaw all studio design
• Acquired all necessary building permits
• Managed construction ad all build-out elements of our 7,000sq. ft. space.
• Managed all day to day operations 
• Did all hiring, training and managing a staff of 25
• Purchasing
• Class scheduling, and all marketing, including social media and website administration, etc.

• Provided administrative support to executives & CEO
• Performed all office management functions
• Responsible for marketing, advertising, market research, and closing/escrow coordination 
• Seller's/buyer's agent for sales of high end homes ranging from $1.5M-$2.8M 
• Handled contract negotiation, design and finish selection, construction,
• Prepared profit and loss statements, budgets and contractor draws for residential construction projects.